Easy Equities good or bad?

So they've replied simply stating that its in their Cost Profiler - however, when they told me there was R150 transfer fee, and that the partial holdings would need to be sold, I specifically discussed topping it up, instead of selling it for a cash balance - I then replied that they can only sell the partial shares if they transfer the entire holdings, i.e. shares + balance - they didn't respond - and sold the partial shares, and have only transferrred that - basically, they did not accept my instruction fully - and did as they pleased.

Response this morning after logging a complaint is that they'll continue with the tranfer, waiving the fee... will update if/when done.
 
Am i missing something? Why is everyone jumping ship?
 
Eish ok. Must be a ball ache of note to close your account etc.
I am in the process of moving my TFSA acc from Capitec to NinetyOne and that is a mission. On the Capitec side.
 
Am i missing something? Why is everyone jumping ship?
I started moving two months before the fee, my reasons were:
* Investec launced Clarity - which I started playing around with and preferred.
* EE kept aborting my exchange rate transfers with no reason, and it always seemed in their favour when I had to redo it. I raised it multiple times and was just brushed off.
* EE Unit Trust purchases kept getting "stuck" - and not processed.
* I've had entire an holding dissappear on EE - if it wasn't monitored by an external app I would never have noticed.
* EE account constant has balancing issues - I've raised it and been ignored.
* EE Property is overvalued to make it look like there's growth, when in-fact - the opposite seems to be happening

I just don't trust them - they seem to run a very buggy amateurish show - I have no idea what's going to happen with them in the future, but I'd prefer my money elsewhere.
 
Eish ok. Must be a ball ache of note to close your account etc.
I am in the process of moving my TFSA acc from Capitec to NinetyOne and that is a mission. On the Capitec side.
I started at the beginning of the month with moving my TFSA account from EasyEquities, still in progress... its not a fun process.
 
Apologies if this has been asked before.

Screenshot_20231123-094702_EasyEquities.jpg

Is it even legal for them to sell off shares to cover the monthly fee?
 
Apologies if this has been asked before.

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Is it even legal for them to sell off shares to cover the monthly fee?

Institutions do it all the time... I would however go to an ombudsman if they sold shares in my TFSA to cover a daily trading account's fees - if they insist you can't close it while having an open TFSA. i.e. they're forcing you into a loyality program with fees unreleated to your TFSA.
 
Institutions do it all the time... I would however go to an ombudsman if they sold shares in my TFSA to cover a daily trading account's fees - if they insist you can't close it while having an open TFSA. i.e. they're forcing you into a loyality program with fees unreleated to your TFSA.
I just recently started to play arround with EE and only found out about this by chance.

Just to play around and get accustomed to the whole thing I deposited R100 in the EC10 ETF. Now what if I leave it there and it runs out? Are they going to hand me over to the credit buro? Or come to my house and knock my kneecaps in?
 
I just recently started to play arround with EE and only found out about this by chance.

Just to play around and get accustomed to the whole thing I deposited R100 in the EC10 ETF. Now what if I leave it there and it runs out? Are they going to hand me over to the credit buro? Or come to my house and knock my kneecaps in?
Option B.
 
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