EliteHost offline?

neo_

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It seems that EliteHost is completely offline... Their site is offline, along with all associated services (from what I can tell).

Anyone else experiencing this?
 
It appears that the Pretoria data centre is offline - not sure if that is Teraco?
 
This is going to suck

Yebo...

Strange thing is that some hosted sites are up, while others are dead for me.... elitehost main site also dead for me... I saw a twitter announcement that there are some network issues.

EDIT:

elitehost.jpg
 
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Yeah that tweet was added a couple of hours ago, but I received complaints that my site could not be accessed for a big part of the early morning hours.
 
I have to agree.

I'm a fan of Elitehost, but the last 6 months there seems to much more issues.

Yeah, I've been using them for about a year now, and lately I feel like they've been slipping quite a bit.
 
Databases should be up now. Just web access to sh02-pta seems to have gone down again. Everything else is normal.

I must say: that was a long outage.
 
Thank you to our clients for your patience and apologies for this unexpected downtime. We had power equipment that failed in our rack at Teraco causing switching equipment to go offline as well as some standalone servers that have not yet been migrated to the cloud environment. The device was an APC Automatic Transfer Switch, used to connect our single corded devices to dual power feeds.

We have restored services to all affected virtual server clients and are currently working on bringing sh02 and rs03 online.
 
All services have now been restored. We apologise to those clients who experienced extended downtime. We stopped web services on some servers to ensure integrity of data and speed up the restore process.
 
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