Email issues... websitewelcome.com COMODO RSA not trusted

crashtackle

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Joined
Jan 25, 2011
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Morning all...

We have suddenly developed an issue when sending email from a range of devices - iPhone, PC, macs... we get a series of 'not trusted' error messages when sending email only - mail is receiving as normal. Mail has been working fine for years, until 3 days ago. Hours chatting to support has proved fruitless (as expected).

Iphone screen shot below... notice there is no 'Trust' override button... just flat out rejects it.

75be842a-bb7a-4a8a-8180-8f88d9973cf3.jpg

Does anyone here have a solution or some advice? Would be hugely appreciated.

Thanks!
 
^

also, the domain health check at mxtoolbox says the domain is blacklisted
 
I think this has to do with google's mail servers. I've checked with 3 of my clients now and all of them are blacklisted.

Mainly on aspmx.l.google.com and alt1.aspmx.l.google.com

I'm hoping to get some feedback
 
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