Esquire and MyBB members-response

Hi Bwana ,

it was because of your posts regarding PE branch that I went there on Wednesday to see firsthand what was going in that branch, I can tell you that the PE branch will be fixed with stock issues by next week. and I am making it my personal mission to make sure that the PE branch is sorted out once and for all , I have just appointed a really great Branch Manager from PE , her name is Mischele Keats who joins us on Monday and one of her first priorities is to stock up that branch and meet every client that walks through the door find out what they would want to see different in PE - so give us a week or two to the sort out the branch

I personally met with almost 26 clients from Wednesday until Friday and everyone told me basically the same thing , that they love dealing with Esquire, love the products but the PE branch never has enough stock , so give me the opportunity to turn it around- I want you to be the first critic once this is done :)
Excellent news - I look forward to future dealings with the new and improved PE branch. :)
 
Ok, so I just phoned the Boksburg branch regarding HDD's and got a very pleasant Afrikaans gentleman on the line that informed that Esquire stopped selling to MyBB members due to the excessive returns and warranty related issues they've been having...

I was under the impression that this was resolved? And assume from the fact that we still get the updates in the "Hardware & Software Dealers - Beta" thread that policy has not changed?
 
Bypassing the channel did not work for Dell; will be interested to see if it works for Esquire....
 
Ok, so I just phoned the Boksburg branch regarding HDD's and got a very pleasant Afrikaans gentleman on the line that informed that Esquire stopped selling to MyBB members due to the excessive returns and warranty related issues they've been having...

I was under the impression that this was resolved? And assume from the fact that we still get the updates in the "Hardware & Software Dealers - Beta" thread that policy has not changed?

Hmmm...so why should returns be a problem exactly...?
 
Not defending them but:
Noob + first time build = warranty return :erm:

Maybe, but it's quite hard to fsck up hardware. Even if a normal retailer was used it would still result in a return to them.
 
Maybe, but it's quite hard to fsck up hardware. Even if a normal retailer was used it would still result in a return to them.

I would assume that they've ranked all their accounts and the mybb account is coming up at the top for return rate. i.e. noobs are breaking things.
 
Before making any comments I would like to hear the Esquire chief's views when he posts here.
 
I PM'ed the Esquire rep ages ago about an issue I had but no reply as of yet. No stock of ANYTHING...quite shocking.
 
All myBB members can buy from Esquire? What's the password to view the price list?
 
Ok, so I just phoned the Boksburg branch regarding HDD's and got a very pleasant Afrikaans gentleman on the line that informed that Esquire stopped selling to MyBB members due to the excessive returns and warranty related issues they've been having...

I was under the impression that this was resolved? And assume from the fact that we still get the updates in the "Hardware & Software Dealers - Beta" thread that policy has not changed?

So are MyBB members not allowed to purchase from Esquire any more?

I want to buy a Processor, M/board ang Graphics card in the next week.
 
We're still waiting for the Chief's response (Esquire himself!).
 
We're still waiting for the Chief's response (Esquire himself!).

I hope we still can. I need these for a customer and I need them by friday at the latest. Please let it be so as buying from dealers will seriously dent my profit margin.
 
I hope we still can. I need these for a customer and I need them by friday at the latest. Please let it be so as buying from dealers will seriously dent my profit margin.
Why not open an account with them?
 
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