Evotel fibre with different ISP

N

nneguy

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I moved into a complex that has been set up for Evotel Fibre. I wonder whether I am locked into that ISP or if I am free to choice another ISP like Telkom or CFibre from Cell C? I would imagine the infrastructure is the same?

I saw on the Evotel website that the 5Mbps unshaped uncapped line is recommended for light usage such as browsing the news, sending emails, social media etc. That seems a bit odd given that my Telkom ADSL line (at my previous place) was around the same speed and I was able to stream YouTube videos without waiting for buffering.

Does anyone have any experience with Evotel? Can another service provider use the cables they laid out?
 
PBCool

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nneguy said:
I moved into a complex that has been set up for Evotel Fibre. I wonder whether I am locked into that ISP or if I am free to choice another ISP like Telkom or CFibre from Cell C? I would imagine the infrastructure is the same?

I saw on the Evotel website that the 5Mbps unshaped uncapped line is recommended for light usage such as browsing the news, sending emails, social media etc. That seems a bit odd given that my Telkom ADSL line (at my previous place) was around the same speed and I was able to stream YouTube videos without waiting for buffering.

Does anyone have any experience with Evotel? Can another service provider use the cables they laid out?
Click to expand...

Hi nneguy, we have signed the MSA with Evotel but keep chasing them and have no further feedback, but in theory yes you should be able to sign with another ISP.
 
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nneguy

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PBCool said:
Hi nneguy, we have signed the MSA with Evotel but keep chasing them and have no further feedback, but in theory yes you should be able to sign with another ISP.
Click to expand...

What is MSA? Did they just never show up for installation?
 
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kbgvirus

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PBCool said:
Master Services Agreement, so we as an ISP can offer services on their network.
Click to expand...

Hopefully this happens really soon as evotels network is terrible for international traffic been waiting nearly a month for them to fix it.
 
pinball wizard

pinball wizard

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Good luck OP. I have yet to have our ISP onboarded, and I do not know of any estate that uses Evotel that has successfully used an ISP other than Evotel.
 
PBCool

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kbgvirus said:
Hopefully this happens really soon as evotels network is terrible for international traffic been waiting nearly a month for them to fix it.
Click to expand...

We keep chasing but no response...
 
E

Evotel

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Hi

We will be meeting with Cool Ideas, Early Next week to finalize commercials, sorry we were under the impression, they had all the required information.



PBCool said:
We keep chasing but no response...
Click to expand...

nneguy said:
I moved into a complex that has been set up for Evotel Fibre. I wonder whether I am locked into that ISP or if I am free to choice another ISP like Telkom or CFibre from Cell C? I would imagine the infrastructure is the same?

I saw on the Evotel website that the 5Mbps unshaped uncapped line is recommended for light usage such as browsing the news, sending emails, social media etc. That seems a bit odd given that my Telkom ADSL line (at my previous place) was around the same speed and I was able to stream YouTube videos without waiting for buffering.

Does anyone have any experience with Evotel? Can another service provider use the cables they laid out?
Click to expand...
 
PBCool

PBCool

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nneguy said:
I moved into a complex that has been set up for Evotel Fibre. I wonder whether I am locked into that ISP or if I am free to choice another ISP like Telkom or CFibre from Cell C? I would imagine the infrastructure is the same?

I saw on the Evotel website that the 5Mbps unshaped uncapped line is recommended for light usage such as browsing the news, sending emails, social media etc. That seems a bit odd given that my Telkom ADSL line (at my previous place) was around the same speed and I was able to stream YouTube videos without waiting for buffering.

Does anyone have any experience with Evotel? Can another service provider use the cables they laid out?
Click to expand...

Looks like we are meeting next week to finalise things, and should be good to take orders from there.
 
PBCool

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PBCool said:
Looks like we are meeting next week to finalise things, and should be good to take orders from there.
Click to expand...

Have finalised everything with the Evotel guys this morning, we will be publishing prices on our website shortly and have our cross connect into their network ready to roll :).
 
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kbgvirus

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PBCool said:
Have finalised everything with the Evotel guys this morning, we will be publishing prices on our website shortly and have our cross connect into their network ready to roll :).
Click to expand...

Hi Guys,

is there perhaps a trial account i can do a few tests before moving from @evotel as i dont want to move to more bad speeds
 
koeksGHT

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kbgvirus said:
Hi Guys,

is there perhaps a trial account i can do a few tests before moving from @evotel as i dont want to move to more bad speeds
Click to expand...

Generally no as there is an activation fee the ISP has to pay. If Evotel gives go ahead then yea.
 
PBCool

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kbgvirus said:
Thanks Will Cool Ideas be using there own backhaul or going via Evotels?
Click to expand...

What do you mean? Evotel will do Layer2 to hand off then we do the rest, just like every other ISP. So back-haul yes, national/international and peering no.
 
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kbgvirus

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PBCool said:
What do you mean? Evotel will do Layer2 to hand off then we do the rest, just like every other ISP. So back-haul yes, national/international and peering no.
Click to expand...

Thanks thats what i needed to know, currently I am getting 25megs down and 25 up to the seacom server in london on a 100 meg package, and evotel uses seacom as a isp. Does that sound right and will it most likely be the same on cool ideas on the same package on cool ideas?
 
DMNknight

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CoolIdeas have a month to month option.

Not that it matters, they have really good service. Been with them almost over a year now.
 
PBCool

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kbgvirus said:
Thanks thats what i needed to know, currently I am getting 25megs down and 25 up to the seacom server in london on a 100 meg package, and evotel uses seacom as a isp. Does that sound right and will it most likely be the same on cool ideas on the same package on cool ideas?
Click to expand...

Well currently with the Seacom outage I imagine this doesn't help, but it also depends which speedtest server in London, have got up to 300Mbps on a speedtest to London before over our network.
 
K

kbgvirus

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PBCool said:
Well currently with the Seacom outage I imagine this doesn't help, but it also depends which speedtest server in London, have got up to 300Mbps on a speedtest to London before over our network.
Click to expand...

Seacom server in london, before and during the outage same result
 
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