paf
Well-Known Member
FYI: I have logged a formal complaint with the Advertising Standards Authority of South Africa" http://www.asasa.org.za/index.html.
My central claim, as I have stated in this forum already, is the following:
In stating on their website that "Once a customer exceeds the 3 Gigabyte volume limit for the month his international traffic will be transported over a slower international link without affecting his local access. He will experience slower access speeds on the alternate international link...." Telkom are misleading their customers. As many of us have experienced, the link is not slower - it is not there at all.
Yes, I knew there was a 3GB cap - but I did not expect that after that I would not be able to access international addresses at all anymore. Had I known that, I would not have signed up - and I would not have thrown 2500R out of the window.
Hope some of you can endorse this complaint.
Cheers
My central claim, as I have stated in this forum already, is the following:
In stating on their website that "Once a customer exceeds the 3 Gigabyte volume limit for the month his international traffic will be transported over a slower international link without affecting his local access. He will experience slower access speeds on the alternate international link...." Telkom are misleading their customers. As many of us have experienced, the link is not slower - it is not there at all.
Yes, I knew there was a 3GB cap - but I did not expect that after that I would not be able to access international addresses at all anymore. Had I known that, I would not have signed up - and I would not have thrown 2500R out of the window.
Hope some of you can endorse this complaint.
Cheers
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