Hi,
I am the CEO of Crystal Web. Our VOIP links are complete and will certainly be available to all customers on our network. It's even easier than the current deployment methods which is why it has taken some time to get tested correctly. It is the same system that our enterprise customers use by the way.
With respect to the setup fee, a number of people are querying this with us. It is a direct cost from Vumatel to the ISP when a connection is provisioned. We incur that cost no matter what. Now if you look at the ridiculously cheap rates we're offering on introduction, I think you can understand why we cannot further cover this direct cost as well.
On the question of 10Mbps - Vuma doesn't offer a 10Mbps line, it's as simple as that, and the line is the vast bulk of the cost. We could theoretically offer a 10Mbps account on a 20Mbps line, but the cost saving to you would be minimal as like I said, the bulk of the cost is for the line itself and not the data...
