Morning,
Waiting for official confirmation from FF on the outage.
Looks like NLD or power related but we are engaging with FF on the outage. Affecting KZN south Coast.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Which is the most hair-raising South African mountain pass you've driven?
Fibre in Ramsgate
- Thread starter dxvapor
- Start date
Morning,
Waiting for official confirmation from FF on the outage.
Looks like NLD or power related but we are engaging with FF on the outage. Affecting KZN south Coast.
Penner
Active Member
Yip, all lights green, but no internet.
Yup all dead- no throughput
Frogfoot has advised that they now see DHCP leases for the links.
Can you reboot and check if the connection has restored?
Rebooting....
0 up 0 down
Can you do a trace route to 1.1.1.1 ?
Can't sorry. No connection
Looks like leases are active but zero throughput.
We are on a call with FF to establish what the issue might be.
Are we back up and running @AfriNatic? Leaving office soon and need to know if I should take a sim with for access in the meantime.
In case if you have to have internet I would say it's best to do that.
We are engaging FF on the issues and a new outage FF Port Shepstone and Margate Partial Down |Degraded was logged for their ME team to investigate.
I will update as soon as I have any feedback.
New Outage
Outage title: Outage | DBN | Durban | Partial
Service Type: FTTH
Outage ref (solid): FRG1944967
Impact start time: 2022-04-19 12:20
Impact: Down
Outage Update
-- Logged to ME team
Great thanks will do that.
Yeah make other plans I'm on LTE now too and if you guys do get home and have a moment to spare please see if you cant trace 1.1.1.1 and post the results for AfriNatic.
I genuinely have too much on my plate atm to run tests.
Will see if I can do one when I get home.
still no throughput
@AfriNatic still nothing
Hi,
We are still engaging with FF on the issue clients are facing. As soon as I have more info I will share.
Friend up the road on mweb connected. If that helps.