Fibre in Ramsgate

[Rayne]

Oh ffs don't tell me internet is off as well. No power no water no internet. I will check at 8.

 

[Rayne]

@dotcat I'm on. Umtentweni.

 

[ronnie_94]

Please check your fibre once load shedding is over - on ONT Power is steady, Broadband is flashing and service is off. @AfriNatic could you log a fault please?

Afrinatic is not currently on duty, @AfriGuy is currently assisting.

 

[dotcat]

@dotcat I'm on. Umtentweni.

yes the load shedding fixed it! amazing! thanks

 

[dotcat]

All good for me in Uvongo during load shedding.

Yup Tweni too! working great in load shedding now.

 

[Rayne]

Anyone else down?

 

[ronnie_94]

Anyone else down?

Yeah Uvongo down as well, not getting a ip.

 

[Rayne]

Ffs can we go 2 weeks without this bs please?

@AfriNatic please check if possible.

 

[dotcat]

Frogfoot hard down!

 

[Penner]

Shelly Beach is also offline. Not the first time this month the fibre goes down between 6-8pm.

 

[AfriNatic]

Ffs can we go 2 weeks without this bs please?

@AfriNatic please check if possible.

Hi,

There is no notice from Frogfoot yet.

I have gathered everyone's details from messages we exchanged in the past and engaging with Frogfoot on the issue.

 

[AfriNatic]

An outage has been logged.

New Outage:

Outage title: Outage | DBN | Port Shepstone, Margate, Ramsgate, Sea Park, Shelly Beach, Umtentweni | Down
Outage ref (solid): FRG1853859
Impact start time: 2022-03-28 18:15
Impact: (Down)

Outage Update
2022-03-28
-- Logged to FF Maintenance

 

[ronnie_94]

I am back up again.

 

[Penner]

Me too!

 

[AfriNatic]

I am back up again.

Update. Overheating and power issues.

Update Outage:

Outage title: Outage | DBN | Port Shepstone, Margate, Ramsgate, Sea Park, Shelly Beach, Umtentweni | Down
Outage ref (solid): FRG1853859
Impact start time: 2022-03-28 18:15
Impact: (Down)


Outage Update
2022-03-28
-- Logged to FF Maintenance
-- Logged to Layer 1 vendor.
-- The Vendor technicians are on site trying to cool the node room down as it is over heated while waiting for the gen to get to site. Gen ETA is 21:20

 

[ronnie_94]

FYI in case you woke up to extra latency.

 

[ronnie_94]

FYI in case you woke up to extra latency.

View attachment 1284964

Any notice from FF on what is causing this outage @AfriNatic?

 

[AfriNatic]

Any notice from FF on what is causing this outage @AfriNatic?

Hi,

We don't get NLD notifications from Frogfoot.

I will see if I can get an update on this outage.

 

[dotcat]

@AfriNatic
I think we are on the backup link again due to flooding - latency around 70ms to Durban

 

[ronnie_94]

@AfriNatic
I think we are on the backup link again due to flooding - latency around 70ms to Durban

Getting latency as well.