I agree, have only been down due to vandalism and theft.
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Fibre in Ramsgate
- Thread starter dxvapor
- Start date
Outage Update
Outage title: Outage | DBN | Partial | Down
Service Type: FTTH
Outage ref (solid): FRG2113505
Impact start time: 2022-05-13 08:17
Impact: Down
Outage Update
-- Isolation event related to a dual NLD failure. Logged with Vendor.
-- Teams are working towards resolution and investigating.
-- Vendor confirmed theft of equipment at Pennington. More updates to follow.
-- Requested an update from the Vendor.
-- Escalated to Vendor management.
-- Due to extensive damage an ETR is not yet available. This has been escalated internally by the Vendor Management teams.
Penner
Active Member
Me too. Here's hoping it stays on!
The last update I managed to get as I could only access twitter with Vodacom a few mins ago:
Outage Update
-- Isolation event related to a dual NLD failure. Logged with Vendor.
-- Teams are working towards resolution and investigating.
-- Vendor confirmed theft of equipment at Pennington. More updates to follow.
-- Requested an update from the Vendor.
-- Escalated to Vendor management.
-- Due to excessive damage an ETR is not yet available. This has been escalated internally by the Vendor Management teams.
-- Technicians are busy splicing
-- Teams almost done on one side . Moved to 2nd position
Outage Update
-- Isolation event related to a dual NLD failure. Logged with Vendor.
-- Teams are working towards resolution and investigating.
-- Vendor confirmed theft of equipment at Pennington. More updates to follow.
-- Requested an update from the Vendor.
-- Escalated to Vendor management.
-- Due to excessive damage an ETR is not yet available. This has been escalated internally by the Vendor Management teams.
-- Technicians are busy splicing
-- Teams almost done on one side . Moved to 2nd position
Yes. One NLD has been restored but the main NLD is still down. Will be resolved once the splicing has been completed and then latency and speeds should stablise.
Outage is now resolved.
Outage Resolved
Outage title: Outage | DBN | Partial | Down
Service Type: FTTH
Outage ref (solid): FRG2113505
Impact start time: 2022-05-13 08:17
Impact end time: 2022-05-13 15:50
Impact: Down
Outage Update
-- Isolation event related to a dual NLD failure. Logged with Vendor.
-- Teams are working towards resolution and investigating.
-- Vendor confirmed theft of equipment at Pennington. More updates to follow.
-- Requested an update from the Vendor.
-- Escalated to Vendor management.
-- Due to excessive damage an ETR is not yet available. This has been escalated internally by the Vendor Management teams.
-- Technicians are busy splicing
-- Teams almost done on one side . Moved to 2nd position
-- Teams are still working towards resolution.
-- Technicians re-spliced the link to restore services.
Yeah, wont be surprised if it is the NLD again. No notice from ff just yet.
Interesting to note is that Openserve is busy running fibre in Ramsgate and Margate. They are not trenching but using existing telephone polls.
Happy that Openserve is also doing this in my area which was not covered by Frogfoot in the initial phases.
Happy that Openserve is also doing this in my area which was not covered by Frogfoot in the initial phases.
beebee123
Active Member
Up and running on axxess sea park.no problem