Fibre in Ramsgate

[cavedog]

Outage Resolved

Outage Title: Outage | DBN | Durban South Coast | Down
Outage Ref(solid): FRG3407016
Impact Start Time: 2023-01-23 13:48:00
Impact Stop Time: 2023-01-23 17:15:00
Impact: Hard Down

Outage Update:
2023-01-23
-- Logged to layer 1 vendor and FF maintenance
-- FF tech onsite investigating
-- Vendor and Frogfoot technicians are currently on site. Busy working towards resolution. Feedback to follow
-- Technicians spliced the fibre. Services restored


then

Outage Update

Outage Title: Outage | DBN | Durban South Coast | Down
Outage Ref(solid): FRG3407016
Impact Start Time: 2023-01-23 13:48:00
Impact: Hard Down

Outage Update:
2023-01-23
-- Logged to layer 1 vendor and FF maintenance
-- FF tech onsite investigating
-- Vendor and Frogfoot technicians are currently on site. Busy working towards resolution. Feedback to follow
-- Technicians spliced the fibre. Services restored
-- After monitoring, link confirmed unstable. Vendor technicians have been notified to investigate further
-- FF and Vendor technicians are onsite busy testing for losses

 

[Frogfoot Fibre]

Good morning. Please note: Outage | DBN | Durban South Coast | Down|Technicians pulled slack, redid the joint and cleared losses along the route to restore services.

 

[Gothan]

@Frogfoot Fibre guess what?! you are down yet again in ramsgate......4th time in a week, going for the record of almost incompetent (they came back on) I see

 

[ronnie_94]

@Frogfoot Fibre guess what?! you are down yet again in ramsgate......4th time in a week, going for the record of incompetence I see

it is friday after all, the friday downtime record is high with them

 

[Gothan]

it is friday after all, the friday downtime record is high with them

Oh yes, but to give it to them, they've tried to break the Thursday Friday and monday

 

[Frogfoot Fibre]

@Frogfoot Fibre guess what?! you are down yet again in ramsgate......4th time in a week, going for the record of incompetence I see

Hi Gothan. We are not aware of any issues in your area currently. Please PM us your details to investigate the matter.

 

[Gothan]

Its back!!! Sorry Frogfoot, you were quicker than I could type my hate mail

 

[Gothan]

Hi Gothan. We are not aware of any issues in your area currently. Please PM us your details to investigate the matter.

It just came back one, confirmed with other people that their frogfoot is also back online.

 

[Crumbl0x]

It's flip-flopping a little but yeah

 

[Gothan]

It's flip-flopping a little but yeah

Yeah just enough to throw me out of meetings

 

[Gothan]

And it’s down again

 

[Gothan]

@Frogfoot Fibre you are down yet again in the ramsgate area….every week now

 

[Gothan]

Can anyone please log it with their ISP cause rsaweb’s phone number does not work and their WhatsApp is not online

 

[cavedog]

Can anyone please log it with their ISP cause rsaweb’s phone number does not work and their WhatsApp is not online

Frogfoot isn't down. Looks like the whole RSAWeb network is down

 

[Gothan]

I have other

Frogfoot isn't down. Looks like the whole RSAWeb network is do

Frogfoot isn't down. Looks like the whole RSAWeb network is down

other people in the area is also down that’s with frogfoot. But I also would not put that past RSAWEB

 

[ronnie_94]

Looks like the whole RSAWEB as per @cavedog.

Another post.

 

[cavedog]

I have other

Yeah definitely looks like RSAweb https://www.downdetector.co.za/

Frogfoot lines are up.

 

[dotcat]

Yeah definitely looks like RSAweb https://www.downdetector.co.za/

Frogfoot lines are up.

View attachment 1467395

@AfriNatic good news about the line speed upgrades- any idea when it will be done in Feb?

 

[Rayne]

What line speed upgrades? With Afrihost?

 

[ronnie_94]

@dotcat opened a can of worms also don't know about speed upgrades