FNB Connect Mobile Feedback

[princes_arabella]

Popped into dotFNB yesterday, the consultant advised me against getting the sim now as he had multiple clients complain to him about porting issues. One client's number apparently took 5 days to port, so her old sim deactivated within 24 hours but the new one only came on 5 days later.

Not sure if that's a sign of system issues, or "human" issues. I'll be waiting until Vodacom releases me from their clutches in November to change anyway.

 

[ahoudet]

Also waiting for November to move off Vodacom. FNB has better signal

 

[airborne]

What packages and rates do they offer?

 

[princes_arabella]

What packages and rates do they offer?

https://www.fnb.co.za/downloads/pricing-guide/FNB_Connect_Pricing_Guide.pdf

 

[gjm]

I received my FNB Connect sim today and activated it via Online Banking. I received an sms this evening that my number porting was completed, but when I insert my new FNB Connect sim in my phone it doesn't pick it up, i.e. it gives a no sim error. Does it have something to do with the porting or is the sim card faulty?

 

[ahoudet]

I received my FNB Connect sim today and activated it via Online Banking. I received an sms this evening that my number porting was completed, but when I insert my new FNB Connect sim in my phone it doesn't pick it up, i.e. it gives a no sim error. Does it have something to do with the porting or is the sim card faulty?

Sounds like a faulty sim. Should say no service, not no sim

 

[4ftersh0ck]

Please can someone assist. I have 2 questions. I have ordered three SIM cards for FNB Connect. 1 for my wife's tablet and 2 to port to FNB connect from MTN.

1) I received the SIM card for the tablet and inserted and activated it. The issue I am having is that the cellphone number that it is, is not the same number that is listed on the banking profile. Why would this be? I tried buy FNB Connect airtime for the number and it says it is an invalid number.

2) How is porting done? What sms do you send from the MTN SIM card? We have tried phoning FNB connect (sat on the phone for 15 minutes last night listening to ....we are experiencing high call volume....)

Any assistance will be greatly apreciated. Thank you