FNB Connect Mobile Feedback

Popped into dotFNB yesterday, the consultant advised me against getting the sim now as he had multiple clients complain to him about porting issues. One client's number apparently took 5 days to port, so her old sim deactivated within 24 hours but the new one only came on 5 days later.

Not sure if that's a sign of system issues, or "human" issues. I'll be waiting until Vodacom releases me from their clutches in November to change anyway.
 
I received my FNB Connect sim today and activated it via Online Banking. I received an sms this evening that my number porting was completed, but when I insert my new FNB Connect sim in my phone it doesn't pick it up, i.e. it gives a no sim error. Does it have something to do with the porting or is the sim card faulty?
 
gjm said:
I received my FNB Connect sim today and activated it via Online Banking. I received an sms this evening that my number porting was completed, but when I insert my new FNB Connect sim in my phone it doesn't pick it up, i.e. it gives a no sim error. Does it have something to do with the porting or is the sim card faulty?
Click to expand...

Sounds like a faulty sim. Should say no service, not no sim
 
Please can someone assist. I have 2 questions. I have ordered three SIM cards for FNB Connect. 1 for my wife's tablet and 2 to port to FNB connect from MTN.

1) I received the SIM card for the tablet and inserted and activated it. The issue I am having is that the cellphone number that it is, is not the same number that is listed on the banking profile. Why would this be? I tried buy FNB Connect airtime for the number and it says it is an invalid number.

2) How is porting done? What sms do you send from the MTN SIM card? We have tried phoning FNB connect (sat on the phone for 15 minutes last night listening to ....we are experiencing high call volume....)

Any assistance will be greatly apreciated. Thank you
 
Just got a fnb sim says not connected to network after trying to use self service *147#
 
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