murray654
Senior Member
Is FNB connect down? Router is on says connected but no working internet. 
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FNB Connect
- Thread starter murray654
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murray654
Senior Member
Oh well, wonder if my FNB credit card can work to buy data from Afrihost?
Hi murray654
Our network is up and running.
When did the problem start?
^NS
Our network is up and running.
When did the problem start?
^NS
murray654
Senior Member
Since this morning I can connect to cell c (roaming on vodacom), but it seems FNB connect is down, and so there is no internet on that router using an FNB connect SIM. *111# says 521MB data remining.
I am using a backup connection (rural wifi) to post this.
Its not Cell c problem, but there is no FNB connect sub forum here.
I am using a backup connection (rural wifi) to post this.
Its not Cell c problem, but there is no FNB connect sub forum here.
murray654
Senior Member
06h53 this morning the 3G gateway went down according to a log.
murray654
Senior Member
UPDATE:
Rebooted the router again, at first no change...
This is the result of ping test on the router:
PING www.cellc.co.za (41.50.26.204): 32 data bytes
--- www.cellc.co.za ping statistics ---
3 packets transmitted, 0 packets received, 100% packet loss
found other hosts reponding, so it seems that my failover rule was the problem. Pinging cellc.co.za failed, so my firewall connected to the wifi backup. changed the host I was pinging and 3G is now working...
Rebooted the router again, at first no change...
This is the result of ping test on the router:
PING www.cellc.co.za (41.50.26.204): 32 data bytes
--- www.cellc.co.za ping statistics ---
3 packets transmitted, 0 packets received, 100% packet loss
found other hosts reponding, so it seems that my failover rule was the problem. Pinging cellc.co.za failed, so my firewall connected to the wifi backup. changed the host I was pinging and 3G is now working...
That's great to hear 
.
Thank you for the update.
^NS
. Thank you for the update.
^NS
murray654
Senior Member
whats up with FNB connect? ... its offline more than its online this morning
heres a ping test from my router
DNS resolves but 100% packet loss
Also the USSD is not working half the time:
heres a ping test from my router
DNS resolves but 100% packet loss
Also the USSD is not working half the time:
biometrics
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They better sort this out, I want to port in a month.
murray654
Senior Member
5 minutes later USSD:
But still get this:
But still get this:
Hi blunt
Thank you for posting to us.
Kindly advise of your location? We will check if there are any issues, however, it doesn't seem to be a Cell C problem.
^BM
Hi murray654
Where are you situated?
We will see what we can do on our side. if possible, please PM the number in question + your contact number.
^BM
We have received notification that there is problem with FNB, which is being looked into. Cell C will be assisting in ensuring that customers stay connected while the issue is being resolved.
^BM
Jet-Fighter7700
Honorary Master
is it just voice or data services that are affected?
as im also on a fnb sim card, and cant connect to fnb app and whatsapp.
murray654
Senior Member
Mine is working for now...
Seems rectified now.
I am in Woodstock during office hours and N. Subs CPT after hours.
I see it is back again.
That's great .
^NS
. ^NS
Flippy
Well-Known Member
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- Mar 23, 2008
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- 346
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I have a new issue on FNB connect where it's ignoring my available data bundle.
Since yesterday morning if I try to browse to any site , I get redirected to recharge.fnb.co.za . I checked and I have 640mb of remaining data. It also used my airtime up 1st , which luckily was only R2 or something .
The exact same thing is happening on my girlfriends FNB connect number , which is on her own account . So unless its just a massive coincidence , looks like there is a bigger system issue.
I've just been told to log the issue with : [email protected].
So just giving you guys a heads-up to make sure your data bundle is being used and not your airtime.
Since yesterday morning if I try to browse to any site , I get redirected to recharge.fnb.co.za . I checked and I have 640mb of remaining data. It also used my airtime up 1st , which luckily was only R2 or something .
The exact same thing is happening on my girlfriends FNB connect number , which is on her own account . So unless its just a massive coincidence , looks like there is a bigger system issue.
I've just been told to log the issue with : [email protected].
So just giving you guys a heads-up to make sure your data bundle is being used and not your airtime.