C4Cat
Honorary Master
- Joined
- Nov 9, 2015
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I put in a pre-order with an American company about 6 months ago for a product not yet released and paid a deposit of $90 via PayPal.
Now, with the depreciating Rand, I decided it's getting too expensive so I asked them to cancel my order.
They complied immediately, cancelled my order and put $90 back into my PayPal account.
I then received an email from PayPal saying I'm not allowed to spend the money and must withdraw it into my bank account within 30 days. So I connected my PayPal account to my FNB account and tried to withdraw the money.
However, one of the things the ask for is the reason for receiving the funds - a BOP code - must be selected - but none of the codes provided seem to fit this case of a refund.
The available codes can be found here: https://www.fnb.co.za/downloads/travel/SARB_BoP_Codes_for_Inwards_Transactions.pdf
I contacted FNB on Monday (via online support form) but am still waiting for them to get back to me.
This must be a common scenario, so I thought perhaps someone here would know what code I'm supposed to use?
Thanks!
Now, with the depreciating Rand, I decided it's getting too expensive so I asked them to cancel my order.
They complied immediately, cancelled my order and put $90 back into my PayPal account.
I then received an email from PayPal saying I'm not allowed to spend the money and must withdraw it into my bank account within 30 days. So I connected my PayPal account to my FNB account and tried to withdraw the money.
However, one of the things the ask for is the reason for receiving the funds - a BOP code - must be selected - but none of the codes provided seem to fit this case of a refund.
The available codes can be found here: https://www.fnb.co.za/downloads/travel/SARB_BoP_Codes_for_Inwards_Transactions.pdf
I contacted FNB on Monday (via online support form) but am still waiting for them to get back to me.
This must be a common scenario, so I thought perhaps someone here would know what code I'm supposed to use?
Thanks!