- Mar 26, 2018
DM me your address. We'd be happy to check and see what's happening.Hi everyone!
Just looking for advice here as I'm... lost and frustrated. Hoping this is the right section for this thread.
So, where to start.
You can see in my nick where I'm from. Not that it matters that much really. But I'm increasingly frustrated by the fact that getting something as simple as internet access for our house (moved there in September) has been a nightmare. Currently staying in Joburg.
So, asked for fibre with vodacom, as my area and street are supposedly covered.
Six weeks later, I had to cancel our request as they were yet to do the credit vetting. One would think they were responsive whenever I showed up to enquire about progress... they were not.
Tried Afrihost. Very reactive, I was impressed! But they cancelled 24 hours after I picked up the modem from them, saying my area is not covered by fibre (while their website and vuma claim it is). They offered an LTE plan instead, not interested.
Then applied with Vox. Very reactive as well, and helpful. Then complete silence for almost two months. Received a call yesterday to inform me that my area is not covered by fibre. Why they wouldn't tell me earlier, I don't exactly know.
So anyway. I'm left without internet at home. Frustrating, as this means I sometimes have to go to the office on weekends to answer urgent requests. And it's a pain in the a**.
So... I finally got the message. I need to pursue people for answers and not expect them to inform me. Apparently they don't need my money.
So, after four months without internet... I'm looking for the fastest way to get internet at home.
I've looked around, not sure what to go for.
What I need: uncapped and fast. Anything above 20 MBPS is acceptable (was dreaming of 100MPBS through fibre but not happening).
What solutions are there and which provider should I be looking at?
LTE would have been the easiest solution but are there any uncapped plans?
Other than that, I think I'll have to rely on good ol' DSL. How long would that take?
Thanks in advance
A disgruntled French
A happy French, and owner of Web Squad.