Foxytech experience

RedViking said:
What a bunch of chops. Lol!

If that is how they respond though, would love to assist with their help desk. I can think of faster ways to get rid of customers.
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I am a bit concerned with their Santa clauses, you know, bad kitties don't get Christmas presents.
 
RonSwanson said:
Rebeltech are out? Their site is up...
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my bad i noticed now its live.I last checked awhile ago when they were meant to relaunch but i guess it took them awhile to get back up and running after covid started.
 
RonSwanson said:
Rebeltech are out? Their site is up...
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The PC component etail sector has exploded in SA since 2017, but many new entrants in 2019. The competition is good, and the competition will do their best to set themselves apart, some being meme lords and all. FoxyTech clearly want to be associated with a niche market, but they sure deem some customers expendable. When it comes to customer service, it is always best to be direct, not everyone will relate with memes. I wouldn’t like to be called an angry customer, neither to be labelled a bad customer. They haven’t even delivered their product… a sale has been made.

Being on the receiving end here, the memes called on it. The owner should invest some time reading a book on customer service, there are good ones available on the shelves.
 
What's that startup outfit again, the one with the dude who had a cracker of a blonde wife?
 
Fulcrum29 said:
The PC component etail sector has exploded in SA since 2017, but many new entrants in 2019. The competition is good, and the competition will do their best to set themselves apart, some being meme lords and all. FoxyTech clearly want to be associated with a niche market, but they sure deem some customers expendable. When it comes to customer service, it is always best to be direct, not everyone will relate with memes. I wouldn’t like to be called an angry customer, neither to be labelled a bad customer. They haven’t even delivered their product… a sale has been made.

Being on the receiving end here, the memes called on it. The owner should invest some time reading a book on customer service, there are good ones available on the shelves.
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Highly recommended
51oKm72szVL._SX340_BO1,204,203,200_.jpg
 
Robocop said:
I'm so livid right now.... after all the to and thro they eventually delivered today. Accept it was not what i ordered but rather some Corsair wireless headset...... I'm considering opening a case of fraud.
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Well, that explains why they weren’t giving you a straight answer.
 
Robocop said:
I'm so livid right now.... after all the to and thro they eventually delivered today. Accept it was not what i ordered but rather some Corsair wireless headset...... I'm considering opening a case of fraud.
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Stick it to them.

KdpTF.png


So... how did they reply?
 
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@Robocop We know you're pissed, but please fix your typos before posting. Ninja edits don't help either cause I've already read your multiple typos.
 
Robocop said:
I'm so livid right now.... after all the to and thro they eventually delivered today. Accept it was not what i ordered but rather some Corsair wireless headset...... I'm considering opening a case of fraud.
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And alas an otherwise forgivable mistake is made all the worse by their previous childish communication leading up to this. Bunch of muppets.
 
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