Gearbest.com - Any good?

Mity said:
@bar1 @GearBestZA

Any update? Mine is still in: customs clearance - In progress (4days now).

Didn't get a call from anyone yet.

I tried calling them asking for a customs clearance invoice. They told me that the package hasn't been released from customs yet and that's when they send the invoice...

I'm just hoping my package doesn't go missing this far down the process.

Order placed on 29th December BTW.
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PM me the tracking number and I will ask them for feedback at Aramex.
 
Mity said:
@bar1 @GearBestZA

Any update? Mine is still in: customs clearance - In progress (4days now).

Didn't get a call from anyone yet.

I tried calling them asking for a customs clearance invoice. They told me that the package hasn't been released from customs yet and that's when they send the invoice...

I'm just hoping my package doesn't go missing this far down the process.

Order placed on 29th December BTW.
Click to expand...

I called yesterday and was asked for my ID number and email address, he said i should get a reply today.
@gearbest sent a PM

I placed mine on the 28th....
 
Responded to all PM's. Packages are currently at Customs for clearance. The person I know there will push for release. Should happen today/tomorrow and they will then email you the invoice for payment. Packages will be with you soon. :)
 
17 Jan 2018
04:55 PM
Johannesburg, South Africa
Held in Customs - Awaiting Customer Instructions

Still waiting on customs invoice to be emailed though.
 
If DHL shipping wasn't too expensive, I' swear I'd purchase some stuff right now
 
Got another update (2 in one day)

17 Jan 2018*09:51 PM

JOHANNESBURG, South Africa

Departed Operations facility – In Transit



Still haven't received the customs invoice.
Don't know what this means?
 
Mity said:
Got another update (2 in one day)

17 Jan 2018*09:51 PM

JOHANNESBURG, South Africa

Departed Operations facility – In Transit



Still haven't received the customs invoice.
Don't know what this means?
Click to expand...

It means it has cleared customs and is on the way to the sorting warehouse. They should email you the invoice today for payment and if paid today, they will deliver tomorrow.
 
After numerous phone calls and being told different stories but different people my package finally arrived yesterday.

After being told my package is being kept at customs (for 2 weeks) as I had to pay customs clearance and they would email me the bill (which I never received), the last lady I finally spoke to advised me it was less than R100 so there is nothing for me to pay and she would pass the message on to get the items out for delivery.
 
GearBestZA said:
It means it has cleared customs and is on the way to the sorting warehouse. They should email you the invoice today for payment and if paid today, they will deliver tomorrow.
Click to expand...

18 Jan 2018
09:28 AM
Johannesburg, South Africa
On Hold - Payment not Ready / Delivery Rescheduled
 
Mity said:
18 Jan 2018
09:28 AM
Johannesburg, South Africa
On Hold - Payment not Ready / Delivery Rescheduled
Click to expand...

Email Received,Payed and replied.

Hopefully it delivers tomorrow.
 
Last edited:
Is there any way possible to order items from different warehouses to help cut down delivery costs and waiting period.
 
ponder said:
My Tinydeal order has not shipped yet, they do however state 1-3 days before shipment on the site.
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RVR said:
Thanks for the the updates! May have to use them in the future if gearbest don't get their **** together
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ponder said:
No worries, I'll keep you guys updated as things go along!
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Ok so order was placed on 15th 18:45 local time (16th China time), DHL collected 1hr ago and it reflects on both the Tinydeal & DHL sites so they stuck to their 1-3 days before shipping claim!


td_dhl.JPG

I've also emailed Tinydeal twice after placing the order and the responses were prompt.
 
Last edited:
GearBestZA said:
Tinydeal does show it clearly which is nice. With Gearbest, it is as follows:

Priority Line = Aramex
Expedited = DHL.
Click to expand...

Yeah that's a bit confusing, surely it's something they can easily fix by just adding aramex or dhl in brackets for example?
 
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