Gearbest.com - Any good?

It's with Aramex now so you will get instant tracking movements. Install the Aramex app on your phone and check it every 6-12hours for peace of mind.

You also took insurance with Gearbest, which I always do as a double safety net. They'll send another if the parcel disappears.

Did you pay with Paypal? If yes, your money will be refunded if the order vanishes.
Do you have to request an invoice or does the courier (aramex) email you? I know DHL sends out an email with the fee.
 
Do you have to request an invoice or does the courier (aramex) email you? I know DHL sends out an email with the fee.

I'd also like to know as my parcel has cleared customs,waiting for invoice to be paid.
 
Did you order one single item for R6K?

Yes. Which is why I picked the shipping insurance, and paid with PayPal. Risky, but the item I'm buying is half the price I paid for the exact same item in December last year, so thought I'd give it a go and see how things turn out.
 
Do you have to request an invoice or does the courier (aramex) email you? I know DHL sends out an email with the fee.

I'd also like to know as my parcel has cleared customs,waiting for invoice to be paid.

When the Aramex tracking showed that my phone was in JHB customs, I called Aramex customs department and offered my ID and email address which they added to my order on their system. When I saw that the package had then "cleared from customs", I called again to request the customs invoice and they emailed it to me. I did a cash deposit in their account, mailed them a photo of the Nedbnank POP (They bank with Nedbank and I don't, so wanted the money to reflect immediately with them). They sent my package on to EL that night.
 
Hi guys so I bought some stuff from Gearbest and selected the Aramex priority mail option. It's been months and the tracking just looks like it's regular old mail it's sitting at the Capemail (HUB) now and it will probably sit there for another month.

WTF? why pay extra and then they just ship with regular old mail? Is this normal for them to do?
 
Hi guys so I bought some stuff from Gearbest and selected the Aramex priority mail option. It's been months and the tracking just looks like it's regular old mail it's sitting at the Capemail (HUB) now and it will probably sit there for another month.

WTF? why pay extra and then they just ship with regular old mail? Is this normal for them to do?

They done it once with me too where my address was incorrect and they automatically just used the cheaper shipping option, I contact support and they refunded me the difference in price to Aramex which I had selected to begin with.

Thankfully my order went through SAPO quickly and within 2 months and was ready for collection.
 
Hi guys so I bought some stuff from Gearbest and selected the Aramex priority mail option. It's been months and the tracking just looks like it's regular old mail it's sitting at the Capemail (HUB) now and it will probably sit there for another month.

WTF? why pay extra and then they just ship with regular old mail? Is this normal for them to do?

This is unfortunately the shipping issue where the forwarding company sees the postal code as remote incorrectly and either asks GearBest to ask you for feedback or automatically ship it with a slower service. I do not think they realize how much slower Airmail versus Courier is for us. Overseas, it can take 10-15 days to get there with airmail. Here, it takes months.

I am hoping the new shipping company resolves the issues but that is still in progress and seems be to going slow. I do apologize for the inconvenience caused to you. Before you next order, PM me your suburb and postal code and I will advise what to change to ensure it does not happen again.
 
I bought a Redmi 5 Plus 4GB/64GB from Gearbest on Friday 2 February & had my phone delivered to me yesterday by Aramex. All thanks to @GearbestZA for the assistance. So far great experience!
 
Ok, please excuse the off-topic post but this thread has the right audience subscribed...
Saw something now on LighTake and there's "Express Shipping" (which , when I poke around the website, looks like it's "EMS")
Questions:
- What is EMS?
- Can I expect heavy handling fees?
- Can i expect it to get taxed heavily? (I'm gonna buy Radio Controlled toy cars for around $75 in total)
 
Dee

Ok, please excuse the off-topic post but this thread has the right audience subscribed...
Saw something now on LighTake and there's "Express Shipping" (which , when I poke around the website, looks like it's "EMS")
Questions:
- What is EMS?
- Can I expect heavy handling fees?
- Can i expect it to get taxed heavily? (I'm gonna buy Radio Controlled toy cars for around $75 in total)

EMS is handled by SAPO once in the country, in my own experience I will recommend to stay away from it if you want to get your parcel real quick.

If you don't mind waiting then go ahead and use it.

The problem with SAPO you never know how much you will be charged, you can't even estimate, I've received items worth over R2000 without any taxes nor duties, to my surprise, I've been charged R210 for items less than R900 with normal EMS and the only time I've used EMS express was when I bought a HTC Droid DNA in 2013 and was charged R610 for a R3500 phone(still feel angry every time I think of it) was told it was because I used the express service(was fast though, 5 days from the US). So, if there's any other shipping method, FedEx, DHL or Aramex , go for those, unless you don't mind waiting (have my Xiaomi mi box 2 sitting in JHB for a month now waiting to be sent to cape Town) and Nillkin wireless charger sitting at the Cape mail hub for 2 weeks now, waiting to be sent to table view. Right now it takes about 3 months in total to receive an item with SAPO
 
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EMS is
<snip>
Sjoe... That was the only shipping option. And from the way it's presented at checkout it's the premium offering from LighTake.
I'll keep checking with Banggood and Gearbest for the price to drop on those toys I want.

Thanks for the info
 
What's the average time before items are shipped out? Mine still says dispatched... I'm concerned that it might be delayed due to the whole CNY.
 
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