Gearbest.com - Any good?

deebrutus said:
Well, I guess I have to be more patient, with FedEx and DHL I would have had the phone today, first time using Aramex
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Bang for buck. Compare the difference in courier charges and the extra wait is tolerable. I'll never pay for premium shipping - would rather use a tablet for a few weeks while I wait for my new phone to arrive
 
FlashSA said:
Bang for buck. Compare the difference in courier charges and the extra wait is tolerable. I'll never pay for premium shipping - would rather use a tablet for a few weeks while I wait for my new phone to arrive
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Not always I tell you, some sellers on eBay as well as AliExpress offer FedEx and I sometimes pay R450 for everything, shipping and duties included and they've delivered on my door. 8 days maximum, it never went over that but I am not complaining yet, at least it is way better than SAPO, bought a Xiaomi mi box 3 with free shipping, the stuff has been in Joburg since 04 January without any movement
 
VariableEntity said:
While I'm waiting for customs, what, in your experience, is the best way to pay for the customs fees and taxes? I see that the Aramex App supports payment using CC and PayPal, so wondering if that's an advisable option when making a payment?
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I chose to go to a Nedbank and deposited cash immediately and then mailed them the POP - I wanted it to show on their account immediately so they could fly it to ELS that night
 
VariableEntity said:
While I'm waiting for customs, what, in your experience, is the best way to pay for the customs fees and taxes? I see that the Aramex App supports payment using CC and PayPal, so wondering if that's an advisable option when making a payment?
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I have also never used the app until recently. See it there but it is linked to my mobile number and my Aramexglobalshopper account. I normally EFT from FNB and save the POP. I then reply to all and include [email protected] noting that payment is done. I also ask them to confirm they have received the payment and arrange for release the same day to which they respond and confirm the payment. Think they use the POP as confirmation. The might have a record also to ensure that you have done it so they lower their risk. I normally receive it the day after.

Made payment for a package today so should get it tomorrow at work.
 
@GearBestZA any way to push shipping? Still in transit Hong Kong not yet handed to aramex. I think cause of the CNY
 
Need that pink Mi A1 to get moving for me. Hoping it ships before this weekend so the clock can start ticking...

For mom, not actually for me...
 
RVR said:
@GearBestZA any way to push shipping? Still in transit Hong Kong not yet handed to aramex. I think cause of the CNY
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I had a package ordered on 06/02 and arrive today with no issues. Ordered then on 13/02 and that one has the same delay issue. Shipping number allocated but just "Record Created" since the 13th. I have asked for feedback around it and they confirmed that everybody will be back tomorrow (22/02) from the CNY and everything should go back into full swing.

Apologies for any delays caused and they will be working on it tomorrow to catch up and get everything moving again.
 
GearBestZA said:
I had a package ordered on 06/02 and arrive today with no issues. Ordered then on 13/02 and that one has the same delay issue. Shipping number allocated but just "Record Created" since the 13th. I have asked for feedback around it and they confirmed that everybody will be back tomorrow (22/02) from the CNY and everything should go back into full swing.

Apologies for any delays caused and they will be working on it tomorrow to catch up and get everything moving again.
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Thanks for the update. I don't want to create a query ticket because according to their FAQ, any ticket on an order will pause the order until the ticket is closed...

With your info I will just wait longer as my phone is still in the processing stage, while on the Gearbest APP, it says "shipping arranged" but it is definitely not with the shipping company or Aramex yet as, from previous experience, as soon as it leaves Gearbest, my Aramex App chirps with a new tracking number.
 
GearBestZA said:
I had a package ordered on 06/02 and arrive today with no issues. Ordered then on 13/02 and that one has the same delay issue. Shipping number allocated but just "Record Created" since the 13th. I have asked for feedback around it and they confirmed that everybody will be back tomorrow (22/02) from the CNY and everything should go back into full swing.

Apologies for any delays caused and they will be working on it tomorrow to catch up and get everything moving again.
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Yes showing that record created for a while now.

Thank for the update! :)
 
Ok, package cleared at customs, how long does it normally take before they let me know how much the tax & fees are? Still showing no amount due on the App. Is there someone I can contact to get them to issue the invoice quicker?

tracking.png
 
VariableEntity said:
Ok, package cleared at customs, how long does it normally take before they let me know how much the tax & fees are? Still showing no amount due on the App. Is there someone I can contact to get them to issue the invoice quicker?

View attachment 501189
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Aramex customs - 0113903520 option 1 (Tnx to GearbestZA for this)
 
FlashSA said:
Aramex customs - 0113903520 option 1 (Tnx to GearbestZA for this)
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Saw the number in one of his ealier posts right after I made my post, so gave them a call. If all goes well I might still get the package this week, which would be awesome.

Thanks for your feedback on my questions btw, helped to calm my nerves quite a bit.
 
Got a Lenovo P8 tablet delivered 7 working days after ordering last week; another great experience with Gearbest & Aramex.

P.S. Could the delays in shipping be related to Chinese New-year?
 
First parcel took exactly 4 months, second parcel took 7 days - I think they are working on their service
 
Just ordered a case which included a screen protector from nillkin.org for about R160, let's see how this goes.
 
LCBXX said:
Got a Lenovo P8 tablet delivered 7 working days after ordering last week; another great experience with Gearbest & Aramex.

P.S. Could the delays in shipping be related to Chinese New-year?
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Yeah I believe delays.. Won't get anything within the usual time frame stated in the shipping page but at least it comes through courier and not SAPO
 
My order from 08/02:Processing. Contacted support, apparently they will ship within one or two business days.
 
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