Gmail account disabled

[charlie_82]

Is anyone else having this issue?
My niece signed up an account recently for her university correspondence but can no longer login to her account... It just say: "Sorry, your account has been disabled"

 

[Tux]

yeah. fsckers disabled my papi.molotsane account

 

[charlie_82]

Have you had any luck contacting them?

 

[LazyLion]

Is anyone else having this issue?
My niece signed up an account recently for her university correspondence but can no longer login to her account... It just say: "Sorry, your account has been disabled"

Sometimes they do this because they suspect spamming or violation of TOS. Write to them, they usually lift the hold after 12 or 24 hours. Has happend once or twice to both my wife and I. Don't worry. It will be back.

 

[charlie_82]

I have filled in their contact forms and their response is:

Thank you for your report. We've completed our investigation. Because our
investigation was inconclusive, we are unable to return your account at
this time. At Google we take the privacy and security of our users very
seriously. For this reason, we're unable to reveal any further information
about this account.

If you have additional information about your account, please visit
http://www.google.com/support/accounts/bin/request.py?ara=1 and submit
another report. Be sure to provide as much information as possible about
the account. If you're not sure about something, provide your best guess.

To create a new account, please visit
https://www.google.com/accounts/NewAccount

We apologize for any inconvenience and appreciate your cooperation and
understanding.

Regards,
The Google Team

If my niece doesn't get access to her documentation soon, she's gonna miss her application cut off date

 

[sn3rd]

I have filled in their contact forms and their response is:


If my niece doesn't get access to her documentation soon, she's gonna miss her application cut off date

http://googlesystem.blogspot.com/2007/04/batch-of-gmail-accounts-accidentally.html

Hope it gets sorted soon. When do applications close?

 

[charlie_82]

Not 100% sure, next week or so I think
I saw that article. Quite frightening

 

[medicnick83]

This google at it's worst

How do they investigate... pick random names outta a hat or what? geez man!

 

[charlie_82]

Yeah they been messing around a lot lately! It's so disappointing.
The only advice they offered was to setup a new account

 

[CrzWaco]

And this is the problem switching everything onto the web...

 

[w1z4rd]

Ive never had a problem with my gmail...

Perhaps email them and let them know of your daughters assignment? Ask them please to at least get you the documents?

 

[charlie_82]

Lol it's my niece. I've never problems with gmail either until now...
And who would I email? They don't exactly leave their contact details lying around

 

[LazyLion]

don't worry it will be back in 24 hours. Trust me.

 

[w1z4rd]

Have you tried this link?
http://mail.google.com/support/bin/request.py?lockout=1

Ug, okay that link looks daft, so you will have to navigate to find the right one. Also post in their groups :>

 

[charlie_82]

yeah it eventually send you to this contact form:
http://mail.google.com/support/bin/...e=bugs&ctx=bugflow_signin00_signin03_signin23

Tried all their forms and keep getting all that generic nonsense back

 

[charlie_82]

don't worry it will be back in 24 hours. Trust me.

I really hope so

 

[sn3rd]

Not 100% sure, next week or so I think
I saw that article. Quite frightening

Luckily, you have a cushion. I'm fairly sure it'll come back in time, then

 

[charlie_82]

Yeah I really do hope so. My niece is very technologically-challenged and seems to think I can just fix it

 

[PeterCH]

I know its too late, but next time, don't use free email providers.
Free email = zero to fallback on.

 

[charlie_82]

And that is relevant to my question how exactly?