Good Car "Insurace

me_

Senior Member
Joined
Oct 11, 2013
Messages
830
I believe the cheaper ones are, yes. However, what value does a broker add that you can't do yourself?

I believe strongly in brokers. A while back, I had an accident all by myself. Damage seemed minor so I thought I'd sort it out myself and left it for a while, but when I went to go get a quote, it was over R20k. I was past the deadline to submit the claim, but thought I would take a chance. The insurer originally denied the claim, but the broker fought my case and the claim went through.
If I had gone direct to the insurance, they would have just denied the claim, but because the broker has so many clients with them, they have bargaining power with the insurance company.

On top of this, my broker also adjusts the insured values of all my items annually (checking list prices for my cars and typically increasing household contents by inflation) and email me a confirmation of what the new values in case I want to adjust them myself.

There are usually a few other perks and value adds, but those are really the main reasons why I would never go direct. I once got a quote from Outsurance and was shocked at how expensive they were and how high the excess was.
 

The_Mowgs

Honorary Master
Joined
Nov 23, 2009
Messages
17,910
I believe strongly in brokers. A while back, I had an accident all by myself. Damage seemed minor so I thought I'd sort it out myself and left it for a while, but when I went to go get a quote, it was over R20k. I was past the deadline to submit the claim, but thought I would take a chance. The insurer originally denied the claim, but the broker fought my case and the claim went through.
If I had gone direct to the insurance, they would have just denied the claim, but because the broker has so many clients with them, they have bargaining power with the insurance company.

On top of this, my broker also adjusts the insured values of all my items annually (checking list prices for my cars and typically increasing household contents by inflation) and email me a confirmation of what the new values in case I want to adjust them myself.

There are usually a few other perks and value adds, but those are really the main reasons why I would never go direct. I once got a quote from Outsurance and was shocked at how expensive they were and how high the excess was.
Sounds like you have a good broker. Post their details here seeing as the OP is looking for insurance. It might also assist other people shopping around for new insurance.
 

Archer

Honorary Master
Joined
Jan 7, 2010
Messages
22,423
I have yet to find a broker that can beat Outsurance. All my claims were paid out with no hassle within 48 hours too.
 

SaiyanZ

Executive Member
Joined
Jun 5, 2008
Messages
8,136
I'm direct with Auto and General. Only claimed once for a R13k from bumper replacement. Had no issues claiming and the car was repaired in a couple of weeks. Accident happened at 3am, without me being able to supply the other drivers details too. So a pretty dodgy claim on face value if there ever was one.
 
Top