Google Nexus 5

Hi All,

I am having an issue with N5. Now i dont know if this is hardware or network related. But i need some help to determine whats the issue. I am using a stock N5. Not rooted no other rom flashed. I am on a Cell C chatmore contract.

I regularly loose data connectivity on the N5. I can put the phone into aeroplane mode and back to normal and still get no data connectivity. I need to reboot the phone to resume data connectivity. I will have a connection for a while (maybe a couple hours) and then back to having no data connectivity.

I have manually selected the network, this worked for 5 mins, and i saw the phone bouncing between H+ and 3G and then back to nothing.

Any advice on how to check the hardware, or anything else i should do to trouble shoot.

Any help will be appreciated.
 
Ecco said:
Hi All,

I am having an issue with N5. Now i dont know if this is hardware or network related. But i need some help to determine whats the issue. I am using a stock N5. Not rooted no other rom flashed. I am on a Cell C chatmore contract.

I regularly loose data connectivity on the N5. I can put the phone into aeroplane mode and back to normal and still get no data connectivity. I need to reboot the phone to resume data connectivity. I will have a connection for a while (maybe a couple hours) and then back to having no data connectivity.

I have manually selected the network, this worked for 5 mins, and i saw the phone bouncing between H+ and 3G and then back to nothing.

Any advice on how to check the hardware, or anything else i should do to trouble shoot.

Any help will be appreciated.
Click to expand...

howsit
quickest option 1st
try another network sim card
 
Not so quick, to get one, i need to go buy one, and with that comes Rica etc. But sure i take your point, will get another sim, but will only be able to do that tomorrow.
 
Okay, my colleague at work offered to let me test using his sim card.

Issue persisted, so i guess its a hardware fault :(

So short of shipping it back to the UK for repairs, any ideas for getting is fixed locally?
 
Ecco said:
Okay, my colleague at work offered to let me test using his sim card.

Issue persisted, so i guess its a hardware fault :(

So short of shipping it back to the UK for repairs, any ideas for getting is fixed locally?
Click to expand...


silly question maybe,, did you try a hard reset?
if its happening with the another sim which is on a different network then it might be hardware
does this only happen in one location?or at home and work and other areas as well?
 
Ecco said:
Okay, my colleague at work offered to let me test using his sim card.

Issue persisted, so i guess its a hardware fault :(

So short of shipping it back to the UK for repairs, any ideas for getting is fixed locally?
Click to expand...

Are you on the latest firmware?
 
Ecco said:
Hi All,

I am having an issue with N5. Now i dont know if this is hardware or network related. But i need some help to determine whats the issue. I am using a stock N5. Not rooted no other rom flashed. I am on a Cell C chatmore contract.

I regularly loose data connectivity on the N5. I can put the phone into aeroplane mode and back to normal and still get no data connectivity. I need to reboot the phone to resume data connectivity. I will have a connection for a while (maybe a couple hours) and then back to having no data connectivity.

I have manually selected the network, this worked for 5 mins, and i saw the phone bouncing between H+ and 3G and then back to nothing.

Any advice on how to check the hardware, or anything else i should do to trouble shoot.

Any help will be appreciated.
Click to expand...

I used Cell C with my N5, and constantly had issues. One of the remedies that worked for me was to ensure that the preferred network type was set to 3G only. Not even 3G/2G.

Try that out and see if it helps. This was on the stock ROM, too.
 
Maverick Jester said:
I used Cell C with my N5, and constantly had issues. One of the remedies that worked for me was to ensure that the preferred network type was set to 3G only. Not even 3G/2G.

Try that out and see if it helps. This was on the stock ROM, too.
Click to expand...

Tried that put it to 3G last night. Still had the issues this morning :(
 
Maverick Jester said:
Last resort might be to flash a different radio. You say that this happens regardless of the network in use?
Click to expand...

I used my colleagues sim card in my phone - and had the same issue, he hasn't had this problem on his SG4 Mini. His sim was also a Cell C sim. So I actually haven't tried on a different network.

I need to get an MTN/Vodacom sim - will have to get that tomorrow because of Rica.
 
Ecco said:
I used my colleagues sim card in my phone - and had the same issue, he hasn't had this problem on his SG4 Mini. His sim was also a Cell C sim. So I actually haven't tried on a different network.

I need to get an MTN/Vodacom sim - will have to get that tomorrow because of Rica.
Click to expand...

I'm willing to bet that the issue is Cell C. I don't think that it plays well with the N5 radio.

When I had my N5 (:() I had no signal in certain parts of the office, at all. I'm using a loan device at present, and I now have perfect 3G signal in areas that I didn't even have basic cell connectivity.
 
Maverick Jester said:
I'm willing to bet that the issue is Cell C. I don't think that it plays well with the N5 radio.

When I had my N5 (:() I had no signal in certain parts of the office, at all. I'm using a loan device at present, and I now have perfect 3G signal in areas that I didn't even have basic cell connectivity.
Click to expand...

I get you. Will do that test with the different network and will post an update on here.
 
Aaaarhh!!

Orange ZA no longer carry the 32GB, and I'm reluctant to go with 16GB.

Anyone know of local stock at a similar price?
 
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