Greencom

Sandman1

Well-Known Member
Joined
Dec 7, 2016
Messages
150
So you wont believe how long down the line and still no connectivity. in house point have been installed by Edge-telecoms and are supposedly now waiting for DFA. I phoned Edge they were fairly helpful, however the problem doesnt seen to lye with them. and no response from DFA, I have no idea who to contact, or what ISP i could use. I tried cool ideas because Netstream was once involved with the install. Seems like there are far too many fingers in this fibre pie setup. Does anyone have any idea who one can go to to get a fixed answer or realistic date of connectivity?

We are also waiting for DFA since mid April, our complex fibre network was build by netstream /edge. How long have you been waiting for?
 

Spruceddingi

New Member
Joined
May 9, 2018
Messages
2
Well I am not sure I can point you in the right direction to finding fibre in your area. I can tell you that Greencom seem to have had some major issues with their home fibre in my area (Metrofibre network). They have handed over their clients to Cell C and even that apparently has not gone through so smoothly as I am still in contact a few months later with Cell C to sort out my billing. Cell C thankful seem very understanding and have said they will not hold me to any addition costs that they haven't billed me for yet.

Here is the letter Greencom sent in December about the hand over. Perhaps it is of no interest to you, but I have included the full letter anyway. I would like to finish off by saying that IF Greencom do still offer fibre I would not recommend anyone signs up with them. This is based a few years of past experiences with them and the incomplete handover they did with my account to Cell C.

thanks for the response, I dont understand these companies all we wanna do is throw money at them and they dont want it :( hope you come right with fibre soon. Seems like we all just jelly fish floating helplessly in the ocean being forced to go where the fibre current wants us :(
 
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