Helpdesk support agents needed for ICT Managed Services provider in Stellenbosch

adeptrecruit

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Aug 25, 2014
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Job Requirements
• Any previous call centre experience will be highly beneficial.
• Highly computer literate.
• Technical understanding relating to our services and exposure to ICT industry highly preferred.
• Ability to communicate fluently in both English & Afrikaans, to give our customers the highest level of service.
• Drivers license.

Education and Qualifications
• Matric/Grade 12 certificate.
• A+ or N+ would be beneficial, or any other IT related certificates.

Behavioural / Soft Competencies
• Customer service orientated.
• Excellent written and verbal communication.
• Ability to multi-task and perform under pressure.
• Strong work ethic, sense of responsibility and results driven.
• Strong process and administrative rigor.

Send your application to [email protected]
 
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