High packet loss?

rpm

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Hi there

If you are using SAIX ADSL (or IS/Verizon for that matter) can you please ping www.mybroadband.co.za and say if you also experience high packet loss. Can you also please give your location?

Seems that there are continued problems on this network, but we want to make certain…

Regards,

Rudolph
 
Pinging www.mybroadband.co.za [196.40.96.188] with 32 bytes of data:

Reply from 196.40.96.188: bytes=32 time=86ms TTL=56
Request timed out.
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Request timed out.
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Request timed out.
Reply from 196.40.96.188: bytes=32 time=93ms TTL=56
Reply from 196.40.96.188: bytes=32 time=62ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Request timed out.
Request timed out.
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56
Reply from 196.40.96.188: bytes=32 time=78ms TTL=56

Ping statistics for 196.40.96.188:
Packets: Sent = 20, Received = 15, Lost = 5 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 93ms, Average = 78ms
Site feels *very* sluggish and the ping should be ~50ms not 80ms. Pretoria east, Axxess SAIX. WA SAIX is completely dead.
 
Pinging www.mybroadband.co.za [196.40.97.12] with 32 bytes of data:

Reply from 196.40.97.12: bytes=32 time=39ms TTL=246
Reply from 196.40.97.12: bytes=32 time=313ms TTL=246
Reply from 196.40.97.12: bytes=32 time=47ms TTL=246
Reply from 196.40.97.12: bytes=32 time=52ms TTL=246
Request timed out.
Reply from 196.40.97.12: bytes=32 time=38ms TTL=246
Reply from 196.40.97.12: bytes=32 time=47ms TTL=246
Reply from 196.40.97.12: bytes=32 time=45ms TTL=246
Reply from 196.40.97.12: bytes=32 time=50ms TTL=246
Reply from 196.40.97.12: bytes=32 time=179ms TTL=246
Request timed out.
Reply from 196.40.97.12: bytes=32 time=44ms TTL=246
Reply from 196.40.97.12: bytes=32 time=51ms TTL=246
Reply from 196.40.97.12: bytes=32 time=49ms TTL=246
Request timed out.
Reply from 196.40.97.12: bytes=32 time=55ms TTL=246
Reply from 196.40.97.12: bytes=32 time=49ms TTL=246
Request timed out.
Request timed out.
Reply from 196.40.97.12: bytes=32 time=42ms TTL=246
Reply from 196.40.97.12: bytes=32 time=55ms TTL=246
Reply from 196.40.97.12: bytes=32 time=48ms TTL=246
Reply from 196.40.97.12: bytes=32 time=46ms TTL=246
Reply from 196.40.97.12: bytes=32 time=43ms TTL=246
Reply from 196.40.97.12: bytes=32 time=43ms TTL=246
Reply from 196.40.97.12: bytes=32 time=46ms TTL=246
Reply from 196.40.97.12: bytes=32 time=44ms TTL=246
Request timed out.

Ping statistics for 196.40.97.12:
Packets: Sent = 28, Received = 22, Lost = 6 (21% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 313ms, Average = 64ms

From Gordon's Bay
 
SAIX - Sandton

--- www.mybroadband.co.za ping statistics ---
21 packets transmitted, 13 packets received, 38% packet loss
round-trip min/avg/max/stddev = 40.659/55.106/63.784/5.592 ms
 
Pinging mybroadband.co.za [196.40.96.188] with 32 bytes of data:

Reply from 196.40.96.188: bytes=32 time=62ms TTL=49
Reply from 196.40.96.188: bytes=32 time=61ms TTL=49
Reply from 196.40.96.188: bytes=32 time=62ms TTL=49
Reply from 196.40.96.188: bytes=32 time=60ms TTL=49
Reply from 196.40.96.188: bytes=32 time=61ms TTL=49
Reply from 196.40.96.188: bytes=32 time=62ms TTL=49
Reply from 196.40.96.188: bytes=32 time=63ms TTL=49
Reply from 196.40.96.188: bytes=32 time=73ms TTL=49
Reply from 196.40.96.188: bytes=32 time=63ms TTL=49
Reply from 196.40.96.188: bytes=32 time=66ms TTL=49

Ping statistics for 196.40.96.188:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 73ms, Average = 63ms

This is with IS from PMB. I'm getting major international problems through on WA SAIX.
 
Pinging mybroadband.co.za [196.40.96.189] with 32 bytes of data:

Reply from 196.40.96.189: bytes=32 time=45ms TTL=55
Reply from 196.40.96.189: bytes=32 time=45ms TTL=55
Reply from 196.40.96.189: bytes=32 time=43ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=43ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=51ms TTL=55
Reply from 196.40.96.189: bytes=32 time=47ms TTL=55
Reply from 196.40.96.189: bytes=32 time=54ms TTL=55
Reply from 196.40.96.189: bytes=32 time=45ms TTL=55
Reply from 196.40.96.189: bytes=32 time=49ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=50ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=54ms TTL=55
Reply from 196.40.96.189: bytes=32 time=52ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55
Reply from 196.40.96.189: bytes=32 time=51ms TTL=55
Reply from 196.40.96.189: bytes=32 time=48ms TTL=55
Reply from 196.40.96.189: bytes=32 time=58ms TTL=55
Reply from 196.40.96.189: bytes=32 time=46ms TTL=55

Ping statistics for 196.40.96.189:
Packets: Sent = 24, Received = 24, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 43ms, Maximum = 58ms, Average = 47ms
.

Cant access facebook and gmail...just get "network problem"
 
Last edited:
Pinging www.mybroadband.co.za [196.7.147.188] with 32 bytes of data:
Reply from 196.7.147.188: bytes=32 time=67ms TTL=51
Reply from 196.7.147.188: bytes=32 time=68ms TTL=51
Reply from 196.7.147.188: bytes=32 time=76ms TTL=51
Reply from 196.7.147.188: bytes=32 time=65ms TTL=51
Reply from 196.7.147.188: bytes=32 time=71ms TTL=51
Reply from 196.7.147.188: bytes=32 time=72ms TTL=51
Reply from 196.7.147.188: bytes=32 time=67ms TTL=51
Reply from 196.7.147.188: bytes=32 time=81ms TTL=51
Reply from 196.7.147.188: bytes=32 time=67ms TTL=51
Reply from 196.7.147.188: bytes=32 time=63ms TTL=51
Reply from 196.7.147.188: bytes=32 time=90ms TTL=51
Reply from 196.7.147.188: bytes=32 time=75ms TTL=51
Reply from 196.7.147.188: bytes=32 time=98ms TTL=51
Reply from 196.7.147.188: bytes=32 time=77ms TTL=51
Reply from 196.7.147.188: bytes=32 time=64ms TTL=51
Reply from 196.7.147.188: bytes=32 time=85ms TTL=51
Reply from 196.7.147.188: bytes=32 time=88ms TTL=51
Reply from 196.7.147.188: bytes=32 time=88ms TTL=51
Reply from 196.7.147.188: bytes=32 time=92ms TTL=51
Reply from 196.7.147.188: bytes=32 time=83ms TTL=51
Reply from 196.7.147.188: bytes=32 time=111ms TTL=51
Reply from 196.7.147.188: bytes=32 time=88ms TTL=51
Reply from 196.7.147.188: bytes=32 time=85ms TTL=51
Reply from 196.7.147.188: bytes=32 time=88ms TTL=51
Reply from 196.7.147.188: bytes=32 time=73ms TTL=51
Reply from 196.7.147.188: bytes=32 time=72ms TTL=51
Reply from 196.7.147.188: bytes=32 time=93ms TTL=51
Reply from 196.7.147.188: bytes=32 time=89ms TTL=51
Reply from 196.7.147.188: bytes=32 time=93ms TTL=51
Reply from 196.7.147.188: bytes=32 time=99ms TTL=51
Reply from 196.7.147.188: bytes=32 time=84ms TTL=51
Reply from 196.7.147.188: bytes=32 time=66ms TTL=51
Reply from 196.7.147.188: bytes=32 time=70ms TTL=51

Ping statistics for 196.7.147.188:
Packets: Sent = 33, Received = 33, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 63ms, Maximum = 111ms, Average = 80ms

Site sometimes feels a little bit sluggish, but on the whole loads quick enough for me. I agree with Havoc, ping should be a bit lower.Im in Bloem, used Openweb IS local only account for the test.
 
First time I did a simple ping everything just timed out.

Retried and just got this, But its still very erratic when trying to browse

Pinging www.mybroadband.co.za [196.40.96.188] with 32 bytes of data:

Reply from 196.40.96.188: bytes=32 time=44ms TTL=55
Reply from 196.40.96.188: bytes=32 time=109ms TTL=55
Reply from 196.40.96.188: bytes=32 time=41ms TTL=55
Reply from 196.40.96.188: bytes=32 time=41ms TTL=55
Reply from 196.40.96.188: bytes=32 time=42ms TTL=55
Reply from 196.40.96.188: bytes=32 time=42ms TTL=55
Reply from 196.40.96.188: bytes=32 time=42ms TTL=55
Reply from 196.40.96.188: bytes=32 time=42ms TTL=55
Reply from 196.40.96.188: bytes=32 time=44ms TTL=55
Reply from 196.40.96.188: bytes=32 time=43ms TTL=55
Request timed out.
Reply from 196.40.96.188: bytes=32 time=42ms TTL=55
Reply from 196.40.96.188: bytes=32 time=46ms TTL=55
Reply from 196.40.96.188: bytes=32 time=45ms TTL=55
Reply from 196.40.96.188: bytes=32 time=41ms TTL=55

Ping statistics for 196.40.96.188:
Packets: Sent = 15, Received = 14, Lost = 1 (6% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 109ms, Average = 47ms

WA SAIX, Alberton
 
WA has on their notice board:

Slow International Browsing:

"Clients may experience slow/latency international browsing on the SAIX network. Telkom techs are investigating. No estimated ETR"
 
Saix def having an issue... local pings up to 300 pinging mweb.co.za instead of the usual 20-30 , and now international = perma timeouts...

Ping statistics for 64.233.187.99:
Packets: Sent = 268, Received = 130, Lost = 138 (51% loss),
Approximate round trip times in milli-seconds:
Minimum = 452ms, Maximum = 665ms, Average = 485ms

for google.com
 
Code:
PING www.mybroadband.co.za (196.7.147.188): 56 data bytes
64 bytes from 196.7.147.188: icmp_seq=0 ttl=49 time=318.1 ms
64 bytes from 196.7.147.188: icmp_seq=2 ttl=49 time=173.1 ms
64 bytes from 196.7.147.188: icmp_seq=3 ttl=49 time=251.8 ms
64 bytes from 196.7.147.188: icmp_seq=4 ttl=49 time=222.4 ms
64 bytes from 196.7.147.188: icmp_seq=6 ttl=49 time=540.6 ms
64 bytes from 196.7.147.188: icmp_seq=7 ttl=49 time=406.3 ms
--- www.mybroadband.co.za ping statistics ---
10 packets transmitted, 6 packets received, 40% packet loss
round-trip min/avg/max = 173.1/318.7/540.6 ms

Having huge packet loss on VC HSDPA too :mad:
 
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\>ping www.mybroadband.co.za

Pinging www.mybroadband.co.za [196.7.147.188] with 32 bytes of data:
Reply from 196.7.147.188: bytes=32 time=77ms TTL=55
Reply from 196.7.147.188: bytes=32 time=60ms TTL=55
Reply from 196.7.147.188: bytes=32 time=78ms TTL=55
Reply from 196.7.147.188: bytes=32 time=74ms TTL=55

Ping statistics for 196.7.147.188:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 78ms, Average = 72ms


No packet loss reported for local but when I ping www.google.com....
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Lisa>ping www.google.com

Pinging www.l.google.com [72.14.205.103] with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 72.14.205.103: bytes=32 time=488ms TTL=244
Reply from 72.14.205.103: bytes=32 time=489ms TTL=244

Ping statistics for 72.14.205.103:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 488ms, Maximum = 489ms, Average = 488ms

Everything opens like it's on dial-up... actually dial-up is quicker:sick:

Using SAIX ADSL in Benoni East Rand
 
Last edited:
gru@ogre:~$ ping www.myadsl.co.za
PING www.myadsl.co.za (196.40.97.13) 56(84) bytes of data.
64 bytes from 196.40.97.13: icmp_seq=1 ttl=246 time=51.1 ms
64 bytes from 196.40.97.13: icmp_seq=2 ttl=246 time=49.4 ms
64 bytes from 196.40.97.13: icmp_seq=3 ttl=246 time=75.3 ms
64 bytes from 196.40.97.13: icmp_seq=4 ttl=246 time=50.3 ms
64 bytes from 196.40.97.13: icmp_seq=5 ttl=246 time=53.3 ms
64 bytes from 196.40.97.13: icmp_seq=6 ttl=246 time=50.0 ms
64 bytes from 196.40.97.13: icmp_seq=7 ttl=246 time=59.4 ms
64 bytes from 196.40.97.13: icmp_seq=8 ttl=246 time=50.8 ms
64 bytes from 196.40.97.13: icmp_seq=9 ttl=246 time=51.5 ms
64 bytes from 196.40.97.13: icmp_seq=10 ttl=246 time=51.0 ms
64 bytes from 196.40.97.13: icmp_seq=11 ttl=246 time=55.8 ms
64 bytes from 196.40.97.13: icmp_seq=12 ttl=246 time=50.2 ms
64 bytes from 196.40.97.13: icmp_seq=13 ttl=246 time=49.6 ms
64 bytes from 196.40.97.13: icmp_seq=14 ttl=246 time=78.5 ms
64 bytes from 196.40.97.13: icmp_seq=15 ttl=246 time=96.6 ms
64 bytes from 196.40.97.13: icmp_seq=16 ttl=246 time=53.3 ms
64 bytes from 196.40.97.13: icmp_seq=17 ttl=246 time=53.6 ms
64 bytes from 196.40.97.13: icmp_seq=18 ttl=246 time=54.4 ms
64 bytes from 196.40.97.13: icmp_seq=19 ttl=246 time=68.4 ms
64 bytes from 196.40.97.13: icmp_seq=20 ttl=246 time=51.4 ms
64 bytes from 196.40.97.13: icmp_seq=21 ttl=246 time=48.4 ms
64 bytes from 196.40.97.13: icmp_seq=22 ttl=246 time=75.1 ms
64 bytes from 196.40.97.13: icmp_seq=23 ttl=246 time=65.1 ms
64 bytes from 196.40.97.13: icmp_seq=24 ttl=246 time=50.5 ms
64 bytes from 196.40.97.13: icmp_seq=25 ttl=246 time=55.1 ms
64 bytes from 196.40.97.13: icmp_seq=26 ttl=246 time=54.9 ms

--- www.myadsl.co.za ping statistics ---
26 packets transmitted, 26 received, 0% packet loss, time 127251ms
rtt min/avg/max/mdev = 48.418/57.855/96.639/11.556 ms



Oh yeah, forgot: In PTA Central
 
Last edited:
link between hong kong and rose bank was down..

dunno how that would affect myadsl site though
 
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