Home Connecta Flexi

Roaming or not the speeds are bad.

When I use the Network Signal Info app on my phone it identifies the tower that I'm connecting to as Vodacom.
 
I am using the 1tb plan. It is really good, stable and the speeds are sufficient for me. One issue is incredibly annoying. A couple of times a day the router tries to switch to 3G and there is no throughput. I have to reboot the router and then it instantly connects to LTE and everything is fine again.
 
pkid said:
I am using the 1tb plan. It is really good, stable and the speeds are sufficient for me. One issue is incredibly annoying. A couple of times a day the router tries to switch to 3G and there is no throughput. I have to reboot the router and then it instantly connects to LTE and everything is fine again.
Click to expand...
How are your speeds.
 
pkid said:
I am using the 1tb plan. It is really good, stable and the speeds are sufficient for me. One issue is incredibly annoying. A couple of times a day the router tries to switch to 3G and there is no throughput. I have to reboot the router and then it instantly connects to LTE and everything is fine again.
Click to expand...
Try setting your router to 4G only.
 
pkid said:
I am using the 1tb plan. It is really good, stable and the speeds are sufficient for me. One issue is incredibly annoying. A couple of times a day the router tries to switch to 3G and there is no throughput. I have to reboot the router and then it instantly connects to LTE and everything is fine again.
Click to expand...
I also have similar issues with my mifi device (tp-link m7200t). Luckily I got a dual SIM phone otherwise I'd be one super frustrated individual.
 
Nineteeneightysix said:
Roaming on MTN not allowed View attachment 1050063
Click to expand...

I was also advised this morning that there is no roaming allowed on this Home Connecta Flexi plan.

I was contacted by CellC last week Wednesday and the consultant told me that it will be handed over to the technical department. I was further advised that the technical dept will contact me within 3-7 working days.

I received a call earlier today from CellC asking me the same questions as last week about the download and upload speeds I'm getting.

Was again advised that I will be contacted by Technical dept either later this week or next week. :confused:
 
11254605312.png

Haven't seen more than this since the first day where I got 92 Mbps. Same tower, same router.

webyep said:
11225239659.png
Click to expand...
 
I tested again this morning and got a speed of 73mbps down and 30mbps up, ping was 28ms. I’m happy with the service so far.
 
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I eventually couldn't take the constant (2 - 4 times a day) disconnects and router reboots. Signed up for the Supersonic uncapped deal this morning. I was happy with the CellC price and the performance of the network but I can't keep rebooting my router during work Teams calls.
 
Screenshot_2021-04-14-09-27-56-433_com.android.chrome.jpg

What's going on. Past 3 days or so it has been this bad.

First 5 days. Speedtest was averaging 30Mbps.

They're throttling people already?
 
pkid said:
I eventually couldn't take the constant (2 - 4 times a day) disconnects and router reboots. Signed up for the Supersonic uncapped deal this morning. I was happy with the CellC price and the performance of the network but I can't keep rebooting my router during work Teams calls.
Click to expand...

Same happening here now 4 times this morning :mad::thumbsdown:
Can anyone tell me why this is happening (purple LED on my router comes on, no internet)
 
@cellc
Why is this happening?

pkid said:


I eventually couldn't take the constant (2 - 4 times a day) disconnects and router reboots. Signed up for the Supersonic uncapped deal this morning. I was happy with the CellC price and the performance of the network but I can't keep rebooting my router during work Teams calls.
Click to expand...

Same happening here now 4 times this morning :mad::thumbsdown:
Can anyone tell me why this is happening (purple LED on my router comes on, no internet)
 
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