How can change Telkom internet access password? *EDITED*

cn@

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Aug 15, 2016
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I've forgotten my routers login username and password, so I'll have to reset the thing but I can't remember my internet access password.

I can't phone 10210 because they only deal with serious faults. When the Telkom rep heard what my issue was, she just hung up.

And I've tried the Telkom website way. I registered an account (My Telkom Profile) but then after they require an Internet username and password. The (My Telkom Profile) username and password doesn't work and when I try and register a new one, I get directed back the (My Telkom profile) registration page.

I've also downloaded the cell phone app but I can't find anything that would allow me to change my access password.

I don't know what the hell is going on.
 
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