How do I access my openserve fibre ONT?

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Francois1616

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So my fibre crashed randomly yesterday.

After testing a few acxounts I noticed my lan ports op my telkom ont (that white fibre box) were not working. Power and pon light were 100%. So in a last ditch effort I hard reset the box. Now my lan ports are working again. But I guess the settings are back to defualt and the pon light is flashing green.

How do I fix this. I cant seem to access my ONT box

Thanks
 
You don't access it. You report it to your ISP and they report it to OpenServe.
 
Francois1616 said:
So my fibre crashed randomly yesterday.

After testing a few acxounts I noticed my lan ports op my telkom ont (that white fibre box) were not working. Power and pon light were 100%. So in a last ditch effort I hard reset the box. Now my lan ports are working again. But I guess the settings are back to defualt and the pon light is flashing green.

How do I fix this. I cant seem to access my ONT box

Thanks
Click to expand...


The ONT is locked by the installer. You need to notify your ISP and they will log a fault so the ONT can be reconfigured remotely by Openserve.
 
LAN ports on the ONT are usually disabled. Only port 1 is active for you to connect your router to do the PPPOE connection.
 
Hey guys. I still dont completely understand how the ONT router connection for fibre works completely but nonetheless it is working.

I am using evotel and axxess ISP.

Axxess just "upgraded" the line from a 5mb up and down to a 10mb up and down.

The problem is that if I connect the ONT directly to my PC I get 10mb up and down but if I connect the ONT to the wifi router i only get 5mb if I connect to the router?

Can someone please shed light on this matter? I am using a zyxel wifi router and a Huawei ONT router (if that is even the correct way of saying it)
 
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