Spartaniz
Expert Member
hi guys,
how do i go by cancelling my uncapped data package?
thanks
how do i go by cancelling my uncapped data package?
thanks
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Why do you want to cancel?
Because it does not meet expectation mebbe :erm:
well if my speeds do not improve on my 4meg uncapped i to will be cancelling
hahaha. nah, i just wanted to test them. iv'e used digichili and afrihost before as well. mweb is by far much much better than both.
Wow that was a lot of detail in there!
Personally I don't subscribe to their monopolistic policies, s'all.
Monopolistic? I don't see how they are. Could you expand on this, please?
As part of the Naspers group, they have a history of aspiring to their holding company's values at the expense of screwing Joe Pubic over. A search for this forum will uncover the facts. Network locked modems is another.
Perhaps. However, since I have joined them in March, I have not yet seen anything I would consider monopolistic. And nothing that would prevent me from leaving them if I am unhappy with them.
The complaints I have seen so far:
1) Bad service - some experience this. It's typical on any helpdesk
2) 30-day cancellation notice - Not standard, but not lock-in either
3) Slow speeds from time to time - covered in the Terms of Service
You are also not FORCED to take a network-locked modem, any unlocked one works. This is no different from a certain telco offering 24-month contracts to get a free modem.
For me, I would rather stick with a larger, experienced and more stable ISP for obvious reasons.