How2 check Data Transfer Usage, mystery usage, and usage shown in VMC

vodacom3g

Vodacom Representative
Joined
Jan 14, 2005
Messages
12,065
Harley79 said:
v3g, any explainable reason why the past data usage no longer reflects on vodacom4me.co.za??

no longer a "month end thing"

Probably just broken....nothing new there....:rolleyes:

Will check with the guys.

Please PM me your 3G number. Does not matter if you log a call to get the weather, they always want your number.....so let's be pro-active.

Also, have you logged it via 4me?
 

RompelStompel

Senior Member
Joined
Nov 17, 2005
Messages
985
Incorrect data usage calculation by software ?

Is it possible for software to calculate incorrect data usage ?

And in this incorrect data usage , being incorrectly billed by Vodacom ?

Am on a PAYG HSDPA package and still experiencing extremely fast usage.

All programs (Win XP , NIS ) set on notify of updates - no automatic downloads.

PC is not infected by any malicous software .

On GPRS at moment (no HSDPA where I'm at) - accordingly have been billed for using 30 MB in two days (which is not possible due to only being at most 1 hour online in the 2 days)

Ta
 

ic

MyBroadband
Super Moderator
Joined
Nov 8, 2004
Messages
14,805
RompelStompel said:
Is it possible for software to calculate incorrect data usage ?
...
Which software are you specifically referring to? - do you mean the VMC [dashboard] software that one installs on one's PC|notebook?
 

Sonix

Member
Joined
Jun 30, 2006
Messages
17
Howzit people!

RompelStompel ... interesting question you've got there .... make sure that you've got programs like "Spybot" and "AdAware" running, to check for spyware etc on your PC ...
I had spyware "hidden" on my PC, that munched up 3 - 4k /sec everytime I logged on ...
That would've caused about 10Mb of data within 1 hour!
After running Spybot and AdAware, they were quickly removed, and since then, I've got a "QUIET" link, when I'm not browsing or doing anything specific ;)
Running "Zone Alarm" firewall also makes the connection MUCH more safer. (interesting to see how many PC's on the 3G network, tries to connect to my PC on port 445 ! not good at all!)...

For anyone else reading this ...I've got a similar kind of question ....
When I'm connected, my VMC, Net Limiter, and right clicking on the "connection" icon in Wndows, all show me 3 different data usage counts!??
So witch one must I believe??
 
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DBrasco

Active Member
Joined
Nov 23, 2005
Messages
56
The VMC software on the computer does not determine the amount that gets billed - the traffic is calculated on Vodacom's side and subtracted from your account.
If the traffic in the VMC matches up to what has been billed, then you could probably assume that you have hidden apps running on your PC and that there isnt a billing problem.
I think that most likely you (or spyware) have used more bandwidth than you think.
 

RompelStompel

Senior Member
Joined
Nov 17, 2005
Messages
985
So is Windows Defender a cr@p piece of software despite being kept on date with regards to defs released by Microsoft ?

Have been running Defender (with latest defs) - still does not pick up any malicous apps.

Will try and see what Spybot picks up (did use Spybot when I first encountered this problem - no nasties found).
 

ianb

Member
Joined
Feb 7, 2006
Messages
19
Checking on 3G usage

My apologies if this is a stupid question...

I am trying to find a link were I can check my usage on my 3g HSPDA contract. The Vodacom4me website only shows how much of my bolt on bundle has been used. It does not show how much I have gone over the bundle.

Does anyone know if this is possible? I have been holding for more than 10mins for 082 155....with no luck.
 

lilDeath

Executive Member
Joined
Apr 11, 2006
Messages
6,234
Isn't there a traffic usage monitor in the VMC software?
Think I saw it there. OF course if you make use of it and if you havent cleared the counters.
Don't know where else though.
 

74466

Well-Known Member
Joined
Jun 28, 2006
Messages
214
lilDeath said:
Isn't there a traffic usage monitor in the VMC software?
Think I saw it there. OF course if you make use of it and if you havent cleared the counters.
Don't know where else though.
vodacom will convince you that the software is inaccurate
 

zerofocus

Senior Member
Joined
Sep 23, 2005
Messages
902
There is no way to check your total usage at the moment. V3G has requested this enhancement, but #@$!@#$ knows when they will actually get round to doing it. It seems a bit stupid that nobody there has ever thought about doing it!
 

74466

Well-Known Member
Joined
Jun 28, 2006
Messages
214
LOL, i almost wanna say something, but id ratheer keep my trap shut
 

DBrasco

Active Member
Joined
Nov 23, 2005
Messages
56
I think you can check your balance on vodacom4me.co.za - that's where I used to check my GPRS bundle info
 

kedul

Well-Known Member
Joined
Aug 2, 2004
Messages
358
Data Usage ..

Vodacom4Me site shows I already used 69765.12 KB this month.
NetLimiter shows I used 28.64 + 5.13 = 33.77 Mb.
 

kedul

Well-Known Member
Joined
Aug 2, 2004
Messages
358
Yes, I am sure about it. Even more than I would be later in the month .. because I do sometimes put my HSDPA card into another laptop, and then NetLimiter will off course not show that usage on my everyday use laptop. All I did online since the 1st was a bit of browsing, internet banking, a few emails etc.

AND: I did download a few MegaBytes worth, but that was on my pre-paid sim card. So NetLimiter should even have included that usage, amd VodaCom4Me excluded it on my HSDPA contract.
 
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gee7022

Active Member
Joined
May 29, 2006
Messages
66
kedul said:
Vodacom4Me site shows I already used 69765.12 KB this month.
NetLimiter shows I used 28.64 + 5.13 = 33.77 Mb.

I think the the difference the one is in bits and the other one in bytes. Remember there is 8 bits in a byte.
 

mohammedm

Well-Known Member
Joined
Aug 11, 2003
Messages
308
Incorrect Data Usage?

My wife has an Option 3G/HSDPA card on a 1Gb monthly contract with Vodacom. She almost never uses 1 Gb and on the last day of the month, I do some personal downloading to get to the 1Gb limit.

Today, when I checked the USAGE on the Vodafone dashboard, it gives me 8.47Gb for the month of October. Surely this cannot be correct. We are using a laptop, but WLAN is switched off. Sure Windows Update is enabled, but 8.47GB usage in 3 weeks?

Any comments?
 

ic

MyBroadband
Super Moderator
Joined
Nov 8, 2004
Messages
14,805
...
Today, when I checked the USAGE on the Vodafone dashboard, it gives me 8.47Gb for the month of October. Surely this cannot be correct...
Forget about what the VMC s/w says, what does vodacom4me.co.za say the data transfer usage is for October?
 
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