yip.
082 155 says it's "all" 3g subscribers.
They say the "system" is "allocating" free minutes etc.
In the past I have footed the bill for this problem in 1 of 2 ways.
1) By going ahead and downloading on estimate. (R2 out of bundle!)
or
2) By not using the remaining bundle and loosing out on data.
Got a reference number from 082 155 and will apply a refund, I suggest you do the same if you tired of being ripped off.
Not even sms of the letters "am" through the dashboard works to retrieve info, or the help desks alternative "system" so nobody knows the data remaining.
Except "the system" but they're out to coffee..
It really sux, especially when you are saving up your crumbs of the 1 gig to download a linux iso or something interesting to tinker with.