Huge thank you Amobia!

M

martin

Expert Member
Joined
Jul 25, 2003
Messages
3,651
Long story short, I got really frustrated playing League of Legends on my 8ta connection due to the more and more frequent disconnects on their network (seems others are experiencing this too). I have an Amobia uncapped connection at home which has never really worked well for gaming but to be fair I was warned about this when signing up. It's used for e-mail, browsing and downloading.

In desperation I phoned their helpdesk, explained my problem and asked if they could help me out (LoL is the only game I play). They said they couldn't promise anything but would check it out and phone me back the next day. Well, they phoned me back at the time they promised they would and asked me to test but alas, I still experienced a lot of lag and thought that was the end of it. I wasn't unhappy with Amobia - they at least were willing to help me and I couldn't fault their service! In my mind, it was a long-shot anyway, I understand the disadvantages of an uncapped connection.

To my surprise Amobia phoned me back again a day later and asked me to test once again! I wasn't very optimistic but this time around it worked brilliantly and has continued to do so. Huge thank you Amobia for going that extra, extra mile. You guys rock and I get to play LoL without worries of constant disconnects!
 
MDE

MDE

Expert Member
Joined
May 18, 2009
Messages
2,247
Awesome. Thanks for the heads. Will be signing up on return from honeymoon.
 
EasyUp Web Hosting

EasyUp Web Hosting

EasyUp Web Hosting
Company Rep
Joined
Mar 18, 2008
Messages
8,517
If I can game on their uncapped account as well, I will get it 2. I was on their capped packages and loved it for online gaming, but the topup prices killed me. :(
 
G

Gozzy

Senior Member
Joined
Jan 25, 2004
Messages
885
Hi Martin,

Please do a ping test to : quake.isgaming.co.za as I'm interested in getting this ... waiting 2 yrs for my adsl line ... :(
 
M

martin

Expert Member
Joined
Jul 25, 2003
Messages
3,651
Gozzy said:
Hi Martin,

Please do a ping test to : quake.isgaming.co.za as I'm interested in getting this ... waiting 2 yrs for my adsl line ... :(
Click to expand...

Code: 
C:\>ping quake.isgaming.co.za -t

Pinging quake.isgaming.co.za [196.38.180.28] with 32 bytes of data:
Reply from 196.38.180.28: bytes=32 time=14ms TTL=50
Reply from 196.38.180.28: bytes=32 time=14ms TTL=50
Reply from 196.38.180.28: bytes=32 time=15ms TTL=50
Reply from 196.38.180.28: bytes=32 time=13ms TTL=50
Reply from 196.38.180.28: bytes=32 time=15ms TTL=50
Reply from 196.38.180.28: bytes=32 time=16ms TTL=50
Reply from 196.38.180.28: bytes=32 time=51ms TTL=50
Reply from 196.38.180.28: bytes=32 time=15ms TTL=50
Reply from 196.38.180.28: bytes=32 time=17ms TTL=50
Reply from 196.38.180.28: bytes=32 time=14ms TTL=50

Ping statistics for 196.38.180.28:
    Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 51ms, Average = 18ms
 
G

Gozzy

Senior Member
Joined
Jan 25, 2004
Messages
885
Wow not bad at all........ thanks Martin, I think I might just go this route.... :)

Thanks bro
 
M

martin

Expert Member
Joined
Jul 25, 2003
Messages
3,651
SharkBait said:
Those are pretty good for uncapped. :)

My site survey has been booked. :D
Click to expand...

I'm glad you're considering them. Honestly (and in the interest of full disclosure) the only issue I've EVER had with Amobia was a billing screw-up in my first month of using them. They needed to bill me pro rata as I didn't sign on at the beginning or halfway through the month and they messed it up. To make up for it - they upgraded my connection speed for the duration of the following month at no extra charge. I can guarantee you that you won't see many other ISP's doing this! I'm really happy with them and I'm really hoping that when I move at the end of this year, the new suburb also has Amobia coverage.
 
EasyUp Web Hosting

EasyUp Web Hosting

EasyUp Web Hosting
Company Rep
Joined
Mar 18, 2008
Messages
8,517
I was with then last year, but then I did the stoppid thing of trying to relocate to dubai. :p

I am back now and even though I can get telkom, I still prefer AMOBIA. They will be at my place on monday @ 8am-ish. :D
 
G

Gozzy

Senior Member
Joined
Jan 25, 2004
Messages
885
Same here, my site survey is next Tuesday...let's hope I'm propperly "covered" :)
 
S

sawireless

Well-Known Member
Joined
May 3, 2004
Messages
117
sawireless@sawireless-System-Product-Name ~ $ ping quake.isgaming.co.za
PING quake.isgaming.co.za (196.38.180.28) 56(84) bytes of data.
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=1 ttl=46 time=13.7 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=2 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=3 ttl=46 time=13.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=4 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=5 ttl=46 time=10.7 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=6 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=7 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=8 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=9 ttl=46 time=10.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=10 ttl=46 time=12.7 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=11 ttl=46 time=10.5 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=12 ttl=46 time=14.6 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=13 ttl=46 time=12.5 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=14 ttl=46 time=13.4 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=15 ttl=46 time=10.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=16 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=17 ttl=46 time=13.9 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=18 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=19 ttl=46 time=10.8 ms
^C
--- quake.isgaming.co.za ping statistics ---
19 packets transmitted, 19 received, 0% packet loss, time 18011ms
rtt min/avg/max/mdev = 10.560/12.187/14.647/1.208 ms
 
M

martin

Expert Member
Joined
Jul 25, 2003
Messages
3,651
sawireless said:
sawireless@sawireless-System-Product-Name ~ $ ping quake.isgaming.co.za
PING quake.isgaming.co.za (196.38.180.28) 56(84) bytes of data.
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=1 ttl=46 time=13.7 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=2 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=3 ttl=46 time=13.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=4 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=5 ttl=46 time=10.7 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=6 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=7 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=8 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=9 ttl=46 time=10.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=10 ttl=46 time=12.7 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=11 ttl=46 time=10.5 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=12 ttl=46 time=14.6 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=13 ttl=46 time=12.5 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=14 ttl=46 time=13.4 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=15 ttl=46 time=10.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=16 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=17 ttl=46 time=13.9 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=18 ttl=46 time=11.8 ms
64 bytes from quake.isgaming.co.za (196.38.180.28): icmp_req=19 ttl=46 time=10.8 ms
^C
--- quake.isgaming.co.za ping statistics ---
19 packets transmitted, 19 received, 0% packet loss, time 18011ms
rtt min/avg/max/mdev = 10.560/12.187/14.647/1.208 ms
Click to expand...

Let's quickly look at what's wrong with this post:
- It unsolicited.
- It provides absolutely no context as to the product being demonstrated. Is it capped/uncapped? Is it shaped? Are we even comparing apples to apples here? Where is the test being run from? For all we know this could have been run from your server room.
- This is a thread thanking an ISP for their excellent customer service. If you're planning on taking a cheapshot why not at least link to a similar thread of your own where someone is praising you for going the extra mile instead of posting ping results?

No thanks sawireless - I don't like ambush marketing. If your service is good, let it speak for itself on these forums.
 
S

sawireless

Well-Known Member
Joined
May 3, 2004
Messages
117
Martin put your money were your mouth is and pop around to my house and do a test...

as i see it you don't have the balls to pop around, rather hide behind you words and your computer..

love or hate me...

i have nothing to hide.....
 
Last edited:
MDE

MDE

Expert Member
Joined
May 18, 2009
Messages
2,247
Great advertising campaign sawireless...will definitely not refer the company. Maybe take a course in online reputation management?
 
M

martin

Expert Member
Joined
Jul 25, 2003
Messages
3,651
sawireless said:
Martin put your money were your mouth is and pop around to my house and do a test...

as i see it you don't have the balls to pop around, rather hide behind you words and your computer..

love or hate me...

i have nothing to hide.....
Click to expand...

Dodge the issue at hand if you like but I suspect you're only doing your own reputation harm.
 
unskinnybob

unskinnybob

Expert Member
Joined
May 30, 2007
Messages
3,788
Click on SA Wireless Helpdesk link:

Not Found

The requested URL /helpdesk/users was not found on this server.


I think that about says it all.
 
You must log in or register to reply here.
Top