iBurst USB Modem falls apart (again)

D

donn_edwards

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Location
Cresta, Johannesburg
I thought I would post a photo of my second iBurst USB modem as a warning to others:

iBurst+Modem.jpg

The previous USB modem fell apart in exactly the same way, when I was on month 18 of my 2 year contract.

It is also shown on my blog post about the subject.

I can't understand how iBurst can only offer a 1-year warranty for the device, yet they spread the cost of the modem out over 2 years on contract. I'm sure that's illegal.

If anyone would like the iBurst antenna just PM me to collect it for free. I live near Cresta, Joburg. And good luck with your iBurst bandwidth. My 3G modem from MTN is much quicker, and it hasn't fallen apart even after 28 months.
 
PM me. I have one lying around at home that I need to get rid of. Aerial is missing.
 
3 and a half years later and mine is still great...
I dont know how yours is in that condition..
 
Just_Ice said:
3 and a half years later and mine is still great...
I don't know how yours is in that condition..
Click to expand...

Regular daily use. Every morning I pack up my laptop, put the modem in its little plastic case and take it to work. At the end of the day I unplug it and repeat the procedure. The USB connector is not very secure, and it works itself loose and starts flopping around. I have even tried to preserve its life by using a USB extender cord. The marks on the modem are from sticky tape used to try to hold everything together after the joint gave out.

The Acer laptop has lasted perfectly well. I was forced to buy it because the modem wouldn't work with my previous (slow) PC, even though there is nothing in the documentation about this. I'm careful with my stuff.

Its just a bad design, requiring such a fragile joint to take all the weight of the modem.
 
I have a 4 year old usb modem which I also lug around with me every day in my laptop bag. It is still in perfect condition. This seems like a PEBCAC issue to me
 
donn_edwards said:
Regular daily use. Every morning I pack up my laptop, put the modem in its little plastic case and take it to work. At the end of the day I unplug it and repeat the procedure. The USB connector is not very secure, and it works itself loose and starts flopping around. I have even tried to preserve its life by using a USB extender cord. The marks on the modem are from sticky tape used to try to hold everything together after the joint gave out.

The Acer laptop has lasted perfectly well. I was forced to buy it because the modem wouldn't work with my previous (slow) PC, even though there is nothing in the documentation about this. I'm careful with my stuff.

Its just a bad design, requiring such a fragile joint to take all the weight of the modem.
Click to expand...

But the modem also comes with a little stand so you plug it in and use the stand?
 
Lupus said:
But the modem also comes with a little stand so you plug it in and use the stand?
Click to expand...

No stand supplied with either modem. Just a cap thingy that protects the USB connector when it isn't plugged in. No instructions or box supplied with the original modem either.

Perhaps you could post a picture of the modem with the stand in use? I could not find a manual for the modem, only this picture:
USBNewVersion.jpg
 
sjo that looks man handled! haha! rough. mine still looks perfect after 2 years. dont carry it around though, its just plug into my desktop with antenna. iburst still sucks though, not renewing my contract, can't take these slow speeds anymore.
 
donn_edwards said:
No stand supplied with either modem. Just a cap thingy that protects the USB connector when it isn't plugged in. No instructions or box supplied with the original modem either.

Perhaps you could post a picture of the modem with the stand in use? I could not find a manual for the modem, only this picture:
View attachment 74787
Click to expand...

Well it's with my wife right now, but when I got the usb modem it came with everything in a box manual and a disk
 
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