iBurst - warning for excessive usage

Missing the POINT

Ok I have read the entire thread ... yippy for me lol.

This is a never ending cyclic battle!
But ultimately the problem lies in us as South Africans, regardless whether I download 1gig or 100gig, I as a consumer of the service must be satisfied.

In this country we accept bad service and overpricing as the norm, hell we have even setup a commission to point out all the various elements that are basically ripping us off, to list but a few cars, banks and DSL so far all of thous industries have come under fire for overpricing and under servicing there clients.Pathetically this has to be done by a commission and not the consumer.

All I can say is instead of complaining that isuck sucks for hard capping, we as consumers should spread the word to all , to use DC hubs and torrents and as many other ways of utilizing the but minuscule bandwidth this country has to show that although overpricing is common, and lack of service is high we as consumers can stand out, In this case we can consume as much bandwidth as possible from as many people as possible put isuck on the spot and let them know that 1gig or 3gig or whatever gig package at a (SHARED bandwith of 1M) is unacceptable. Its obvious that not everyone will be a (POWER user), that does not matter, a user is a user is a user, everyone deserves good prompt efficient service at a REASONABLE price.

To put it globally I am sure that absolutely no person using broadband in America , UK or ASIA even RUSSIA thinks hmmm I wonder if I should not download this as I may hit my cap.... If this was the case youtube ,youpron ,facebook ,myspace ,blog whatever would not exist people all over the world want broadband internet that is fast and cheap and I mean cheap.
Yes the global (POWER user) base is probably 5 or 10% of the population but so is the group of people with IQ's above 100 does this mean because they are a minority they are not allowed to think, come on... the internet is there to be used if people want to use it supply them with a service they are happy with or go out of business.

Yes the usage listed in these posts seem crazy!
But what are we measuring it against. Is 40gig a high usage amount I believe this should be the minimum package, anyone using less has no business been on a DSL connection. We are so busy fighting with each other about whether one is abusing the other that we failed to notice that we are all been abused and accepting it with smiles, in fact we are paying for it each month.

I accept the fact that you get what you pay for but come on really what are we paying for .... R49 for 40MB please get serious R470 for 1.5GIGs .
Isuck needs a wakeup call if people want to use 40gig of local content sell it to them don't cut them off.
Its like saying I was born with one leg 30cm longer than the other, first choice cut the longer leg and make the stump as short as the smaller leg. Or break the shorter leg and make it grow you will be 30cm taller and probably get laid a lot quicker than been 30cm shorter.

My final words...

If Iburst does not come out with a 40 to 80gig local only package for no more than R250 not only will they not be laughing they will be left behind by my company or someone else's who is willing to provide the service. Were there is a will there is always a way.
 
Nice post Toonster and welcome.

I think you hit the nail on the head. People in SA always feel the need to say thank you to what ever greedy little or large(Telscum) company offers us a sub standard service and then make their clients(the reason why they exist) feel like thieves.

We are not the ones stealing they are;)
 
iBursts stand point is quite simply that using a 1.5GB throttled account you should never do more than about 25GB, they have obviously taken that kind of usage into account. It's when we (yes, myself inclusive) find a way to rage a massive 40GB a month that they get a iffy, and rightly so.

Of course, that doesnt allow them to hard cap users, it's up to iburst to sort these problems out without such drastic measures.

On a side note, isnt there some law about local bandwidth being uncapped? Or does that only apply for land lines? because if the law says uncapped local - iBurst might be getting some calls for icasa and angry lawyers...

Personally if i were hard capped i would give icasa a nice call about it...
 
Personally if i were hard capped i would give icasa a nice call about it...

Sadly, that ruling is from the ADSL Regulations. It does not apply to wireless.

Apart from which, you not strictly capped if you have the option to purchase additional bandwidth. That it costs an arm, a leg and the shirt off your back, doesn't help matters.
 
This site will make you cry....

www.bt.com

http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=15764

Option 3:
A fast, reliable connection – up to 8Mb download speeds
Unlimited downloads (Uncapped)
2GB FREE secure online storage
for only R360!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

we can only dream......... :(

Yeah dream is all we can do, that sort of pricing for that sort of service will never ever happen in this country.

Then again we might as well move over there the way things are going here these days.:rolleyes:
 
Seeing as this thread is being rerailed anyway :D

You have to remember where you are.

The majority of South Africa can't afford (i base this on the number of people living below the poverty line) R350 for ADSL let alone a computer.
 
Now I hope they publish their fair usage policy and I intend to use every single GB it allows because I am paying for it.

This is exactly what I was referring to. If they show a limit, people will use that limit, come hell or high water. Think about people who have a 3GB ADSL account. Come end of month, they download anything and everything just to use up those last couple of bytes.
 
I accept the fact that you get what you pay for but come on really what are we paying for .... R49 for 40MB please get serious R470 for 1.5GIGs .
Telkom ultimately set the prices for international traffic so complain to them.
Isuck needs a wakeup call if people want to use 40gig of local content sell it to them don't cut them off.
It's not just local traffic. From what DarKWateR said, he is using 30GB of international traffic.
If Iburst does not come out with a 40 to 80gig local only package for no more than R250 not only will they not be laughing they will be left behind by my company or someone else's who is willing to provide the service.

That may be possible on WiMax but not on their current system. They can have 10 maxed users per tower on the existing system. You just need to have 10 going crazy with torrents on a single tower to wipe out the service for everyone else.
 
Telkom ultimately set the prices for international traffic so complain to them.

It's not just local traffic. From what DarKWateR said, he is using 30GB of international traffic.


That may be possible on WiMax but not on their current system. They can have 10 maxed users per tower on the existing system. You just need to have 10 going crazy with torrents on a single tower to wipe out the service for everyone else.

Think what he's saying is that on the 1.5GB package it comes to 32c per MB but on the 40MB package it comes to R1.22 - so telkom do set the prices to bandwidth, and we know it's less than or equal to 32c per MB, why charge R1.22 for the 40mb package?

"you just need to have 10 going crazy with torrents on a single tower to wipe out the service for everyone else." - Seeing as torrent are shaped to death, this isnt the case - more so, you'd suspect that iBurst set up the towers are a token-ring type network so each user gets their equal share.
 
"you just need to have 10 going crazy with torrents on a single tower to wipe out the service for everyone else." - Seeing as torrent are shaped to death, this isnt the case - more so, you'd suspect that iBurst set up the towers are a token-ring type network so each user gets their equal share.

Exactly.

Let us assume the base station has a 10mbit back haul.

It is not a case of "first 10 to connect wins" What stupidity to think that way. When 10 people connect all of them get 100% speed.

Now when Mr. 11 connects he does not get 0%, he gets 10/11 = 91% and the first 10 also drop to 91%.

This means that the guys that get 30-40 gb are in fact doing it mostly after hours when the tower is not saturated. After all, if you are connecting to an oversubscribed tower with 500 users then one guy gunning it at 64k is NOT what is hurting you. It is the other 499 loading pages, downloading email etc.

In fact I want to see you get even 64k on an oversubscribed tower. :eek:

So the fact is that a very small portion of the subscriber base abusing their after cap bandwidth will have a small impact on the network performance.

Just my 2c.
 
Think what he's saying is that on the 1.5GB package it comes to 32c per MB but on the 40MB package it comes to R1.22 - so telkom do set the prices to bandwidth, and we know it's less than or equal to 32c per MB, why charge R1.22 for the 40mb package?

I read it differently. I read that he was complaining that R470 for 1.5GB is too much and that "uSucks" should be offering 40GB packages.

"you just need to have 10 going crazy with torrents on a single tower to wipe out the service for everyone else." - Seeing as torrent are shaped to death, this isnt the case - more so, you'd suspect that iBurst set up the towers are a token-ring type network so each user gets their equal share.

There are apparently ways of getting around the shaping. People do get an equal share but it if you assume that a tower has 100 users, if 10 users are using 60GB then the other 90 users who are using 2GB would have a reduced "experience" as there is 780GB going through the tower in a month. If everyone is using 2GB max, then only 200GB would go through the tower in a month and all users would generally experience 4 times the performance. This obviously ignores after hours (11pm-5am) usage where most people would be offline.
 
If everyone is using 2GB max, then only 200GB would go through the tower in a month and all users would generally experience 4 times the performance

I think that is purely dependent on when the users are accessing the towers, see the speed requesting TO/FROM the tower will always be at a max. Where you get capped is once to get to iBursts "main" site - where you "log in" and your usage is monitored (i seriously doubt that the towers have the servers on site to do that).

But a good counter argument would be that the towers allocate less time to make the 64k throttle (and hence more time to 1M people). Unless we know how iBurst operates it's a fruitless debate - ultimately each user has a max of about 20GB (1.5GB from 1M line and rest for 24/7 @ 64K line) it's up to iBurst to limit this speed - not the customer.
 
(also) my 2cents worth...

Ok, so I basically agree with Eltherza, we are entitled to roughly 20gb's on a 1.5gb account, when taking into account the soft cap, and iBurst has no right to cut us off before that, no matter what we are using it for. Above that however it gets a bit more murky; currently there is the drive (it should have already come into place, but this is south africa after all) to unbundle the local loop and make local bandwidth free, and while it only applies to adsl in writing, iburst is a local product, and the goal of this drive to to make local traffic free for ALL, so in a way iburst is acting illegally by cutting you off, assuming of course that most of what you downloaded is from the hub. However, there is the matter of network congestion. While you are capped to 64kb in terms of general activity, which includes browsing, international p2p, voip etc, we all know that the hub can reach far greater speeds; otherwise it just wouldn't be any more popular than using torrents via tor/privoxy (apart from the overhead these apps add to your bw usage). So while you are "softcapped at 64k" you are actually using more of the tower bandwidth than you are paying for, which is unfair on the rest of us (and yes, I always go over my cap, but never to that extent)

on to whether iburst can just cut you off...yes and no. There IS a clause stating that excessive usage can allow them to cut you off, and while I think that is an addition made after I signed up, and they should have notified ALL of us, IN WRITING, it is pretty much binding. However, it is only binding when clause 7 is taken into account; they must give you a warning, and may only do so 7 days after the breach of contract has taken place, in order to provide you with the chance of redeeming your breech (clearly this has not been followed). They may in fact cancel your contract completely if the breach occurs a further 2 times within a 12 mon period, but again the notification must have taken place, and the 7 day delays also apply. At no point does it specify what you can or cannot download, what apps you can or cannot use, so as far as I'm concerned use p2p as much as you like...
 
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