ICASA's Epic Fail in communications

Not a lot about what ICASA does these days is much more than Epic Fail :(
 
Their website is a fail because they use DotNetNuke... and you'll probably find they paid the idiots a couple hundred thousand to "develop" the website.
 
DarkStreet said:
Their website is a fail because they use DotNetNuke... and you'll probably find they paid the idiots a couple hundred thousand to "develop" the website.
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The website doesn't seem that bad to me, maybe lacking in some content...but not too bad.Got something against dotnetnuke ?
 
McT said:
But there's more... ITWEB :(
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Read it... and in the big scheme of things, the issues raised are trivial and minor... when compared to other government agencies... their big failure is not the financial... the issue is they have no idea how to do their jobs... singularly and collectively... and get paid for doing very little!
 
ICASA

About two months ago I registered a Consumer Complaint with ICASA.

The ICASA Complaint Procedures webpage includes the following amusing gem:

6. What will the Consumer Affairs division of ICASA do after receiving my complaint?
6.1 The Consumer Affairs Division will acknowledge receipt of a complaint within two working days.
6.2 The acknowledgement letter shall state the case Reference Number and the Officer who will be dealing with the complaint. Complainants must quote this Reference Number and the responsible Officer at all times when they make enquiries about progress on their complaint.

Needless to say I have yet to hear from ICASA ... :(
 
rrh said:
About two months ago I registered a Consumer Complaint with ICASA.

The ICASA Complaint Procedures webpage includes the following amusing gem:

6. What will the Consumer Affairs division of ICASA do after receiving my complaint?
6.1 The Consumer Affairs Division will acknowledge receipt of a complaint within two working days.
6.2 The acknowledgement letter shall state the case Reference Number and the Officer who will be dealing with the complaint. Complainants must quote this Reference Number and the responsible Officer at all times when they make enquiries about progress on their complaint.

Needless to say I have yet to hear from ICASA ... :(
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That's pretty fail...
 
Maybe the same clowns responsible for the new Vodacom website are responsible for this...
 
The grammar on the home page is not all that lekker...
The Independent Communications Authority of South Africa (ICASA) is the regulator for the South African communications, broadcasting and postal services sector. ICASA was established by an Act of statute the Independent Communications Authority of South Africa Act of 2000, as Amended.

ICASA’s mandate is spelled out the Electronic Communications Act for the licensing and regulation of electronic communications and broadcasting services, and by the Postal Services Act for the regulation of the postal sector.

Enabling legislation also empowers ICASA to monitor licensee compliance with license terms & conditions, develop regulations the three sectors, plan and manage the radio frequency spectrum as well as protect consumers of these services and products provided.
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Does this not detract from the fact that ICASA did not, and still isn't doing ANYTHING independently to help us (the consumers/providers).

1) They're still farting around with the DEFINITION of broadband... since 2002 if I'm not mistaken. Solely IMO, to avoid drawing attention to the "broadband penetration expectations" set a while back.

2) They couldn't do anything to the previous MoC... even though there were court rulings and everything... so what's the point of an independent watchdog body when they have no teeth and sleep with the enemy?

3) They can't force implementation of policy. Mobile operators STILL haven't done anything about this magical "inter-connect" white elephant. The operators have wrapped ICASA in it's own red tape.

4) Sentech? WTF? Honestly.

Why is ICASA even around? besides putting their sticker next to the SABS sticker on any radio or communication device, I have not heard of a single "job well done" by ICASA.
 
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