ID number correction

[Nomzozo]

Hi when I created the rain profile I entered the wrong I’d number and it doesn’t all me to edit. May you kindly assist, my SIM card has already been delivered

 

[rain_mobile]

Hi when I created the rain profile I entered the wrong I’d number and it doesn’t all me to edit. May you kindly assist, my SIM card has already been delivered

Hi @Nomzozo

Please provide me with your email via PM

 

[cr@zydude]

Hi @Nomzozo

Please provide me with your email via PM

Please use a simple check sum on the ID number entry field. It would solve what seems to be quite a common issue with Rain customers.

 

[Totempole]

Please use a simple check sum on the ID number entry field. It would solve what seems to be quite a common issue with Rain customers.

This is the first company I've ever come across that doesn't use this.

 

[Lejuanre]

Good-day

can someone please help me take off the current id number on my profile.

 

[rain_mobile]

Good-day

can someone please help me take off the current id number on my profile.

Hi @Lejuanre

Please PM me your email address i will assist you further

 

[Mcphildon]

Hi @Lejuanre

Please PM me your email address i will assist you further

Having the same problem

 

[rain_mobile]

Having the same problem

Hi @Mcphildon

Please provide me with your email via PM (Private Message)

 

[neoprema]

Is it an ID/Passport field in one? Thats prob why its not doing the checksum as a passport no will fail.
In which case 2 easy fixes;
1. Split the fields to an ID or Passport and do the checksum on ID OR
2. If the character length is > 9 chars and/or contains alpha characters - its prob an ID number, do a checksum.

 

[Mcphildon]

Still struggling

 

[rain_mobile]

Still struggling

I have received your PM.

 

[Khanyisile13]

Hi when I created the rain profile I entered the wrong I’d number and it doesn’t all me to edit. May you kindly assist, my SIM card has already been delivered

Hi
I am also having the same issue . Please help and I already paid

 

[rain_mobile]

Hi
I am also having the same issue . Please help and I already paid

Hi @Khanyisile13

Please send me a private message with your email address so i may assist you further.

 

[Sanzasa@250]

Hi
I am also having the same issue . Please help and I already paid

Hi there i also got into the same problem any help how i can change it ??

 

[rain_mobile]

Hi @Sanzasa@250

Please provide me with your email address via private message

 

[supersunbird]

Please use a simple check sum on the ID number entry field. It would solve what seems to be quite a common issue with Rain customers.

While I do think that sometimes it is finger trouble, other times people wilfully put in other peoples ID numbers (like in the other thread the person put in their mothers instead of their own), not sure why they do it.

 

[cr@zydude]

While I do think that sometimes it is finger trouble, other times people wilfully put in other peoples ID numbers (like in the other thread the person put in their mothers instead of their own), not sure why they do it.

It does seem like it's deliberate. Does Rain do a credit check that people are trying to get around?

 

[Kiemo]

It does seem like it's deliberate. Does Rain do a credit check that people are trying to get around?

If it’s a month to month is it necessary for a credit check

 

[deweyzeph]

It does seem like it's deliberate. Does Rain do a credit check that people are trying to get around?

RICA. People value their privacy.

 

[Kiemo]

RICA. People value their privacy.

If ones on Facebook they got everything of you already so what’s the point …