ID number correction

Hi when I created the rain profile I entered the wrong I’d number and it doesn’t all me to edit. I paid the bill now I'm not allowed to continue to RICA because ID doesn't not match. May you kindly assist
 
Hi, I'm also having the same issue. Tried phoning Rain directly and the line keeps cutting. How should I go about updating an ID number?
 
Hey I want to change my id number, my husband recently passed on so I want to change it to mine
 
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