I'm dead slow!

gdiza said:
By global issue they mean "on the entire Neotel network" not "the rest of the world" :)

Remember, this is what the 'robots' are told to tell us. :mad:
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Ah right Global in that sense. Stupid me, assuming a network would finger someone else :D

Any particular reason though you don't tell them to stick it ? No DSL ?

@ushir

It's not the device dude.
 
undefined said:
Ah right Global in that sense. Stupid me, assuming a network would finger someone else :D

Any particular reason though you don't tell them to stick it ? No DSL ?

@ushir

It's not the device dude.
Click to expand...

I would gladly tell Neotel to stick it, but I can't afford the cancellation costs.
However, if this continues, we can take it further, make a stink and then I'm sure, so long I keep all information and procedures I've taken "logged" then I can prove my case when I do take it further.

I know it's not the device - the stupid people at Neotel are TOLD to tell us that!
 
gdiza said:
Firstly, if he phones me will be a shocker! but let's see how things go.
Click to expand...

You know he's not going to call you, right? How dare you expect a call for a 'global issue'?! It's affecting everyone FFS :mad:

LOL just kidding :D
 
@gdiza

We have always had the same speeds on the tower. Are you not sure that something on your pc is blocking your connection? I was downloading videos over Xbox live last night and it was averaging 2.1 Mbps. Which is awesome considering it was between 6 and 8 when the network is supposedly congested.
 
Towers are congested, not the network. Like they only have 2 towers in the whole Santon/Johannesburg area, after shutting down tower 320 which did work (the specific one I did get get 2.4meg out of).

@ninix
Your lucky that there just isnt anyone near you that uses the tower your on. See if it lasts :P
 
ninex said:
@gdiza

We have always had the same speeds on the tower. Are you not sure that something on your pc is blocking your connection? I was downloading videos over Xbox live last night and it was averaging 2.1 Mbps. Which is awesome considering it was between 6 and 8 when the network is supposedly congested.
Click to expand...

I tried it on 3 different PC's, same result.

And the guy from Neotel did not call me back!!! :mad:
 
Phoned Neotel again now, they say the same old BS as always - they can't tell me but they are working on the problem and it should be fixed ASAP.
 
My latest test:

Download Speed: 153 kbps (19.1 KB/sec transfer rate)
Upload Speed: 88 kbps (11 KB/sec transfer rate)
 
agentrfr said:
Towers are congested, not the network. Like they only have 2 towers in the whole Santon/Johannesburg area, after shutting down tower 320 which did work (the specific one I did get get 2.4meg out of).

@ninix
Your lucky that there just isnt anyone near you that uses the tower your on. See if it lasts :P
Click to expand...
I am on one of the congested towers. Same one as gdiza.
 
Am I the only one in the Roodepoort area? I seem to be connected to tower 460, and the speeds are abysmal!
No-one else from this area having problems?
 
This morning I had a record breaking 5KB/s average.

Dunno WHAT is going on with that, but it's frustrating. Couldn't access web pages, they took forever to open.
 
doesn't seem like even all the bad/negative feedback that they're getting here on MyBB is forcing them to address the problem huh.
 
Just called Neotel again, got through very quickly, I just pushed "2" and bam, a guy answered.

Was told the same thing, they will get back to me, guy at Neotel blames the network department for not calling me back - they still working on the problem *sigh*
 
Mephisto_Helix said:
doesn't seem like even all the bad/negative feedback that they're getting here on MyBB is forcing them to address the problem huh.
Click to expand...

Yeap, the Neotel rep has buggered off too!
I think he has seen the light and realised that it is a lost cause.

I however am building up a lovely thread here... My bosses lawyer is coming in tomorrow to chat to me about this, he says I have a great case for cancelling my account and not paying a cent and "Breach of Contract" will be easy to prove.

If this happens, alot of MyBB users can get outta their contacts - I will share every thing with you guys and knowing this just puts a HUGE :D smile on my face! ;)

Fsck Neotel now... I'm sick and sat for their kark.
 
Neotel reps absence

"Yeap, the Neotel rep has buggered off too!
I think he has seen the light and realised that it is a lost cause."

Sorry for you guys, but I'm not going anywhwere for awhile... and I wont be taking a shower :sick: either after we get our issues sorted. Please PM me if you would like to chat about something *covers head as he waits for a deluge of PM's* :D
 
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