I'm dead slow!

Neotel said:
"Yeap, the Neotel rep has buggered off too!
I think he has seen the light and realised that it is a lost cause."

Sorry for you guys, but I'm not going anywhwere for awhile... and I wont be taking a shower :sick: either after we get our issues sorted. Please PM me if you would like to chat about something *covers head as he waits for a deluge of PM's* :D
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:eek::eek:
 
FYI Guys,

1stly; It seems the Neotel rep (the one we got to know and 'sorta' love) has buggered off and has been replaced by someone new.

Welcome boet.

2ndly; I received a contact number from another MyBB member last night of a lady at Neotel who helped him cancel his account (didn't pay anything)

I did plan to phone her this morning and start things, but with the 'new' Neotel rep bouncing around the forums I've decided to put that on hold and see what he can bring to the party.

I've said it before and I'll say it again, Neotel is not about it's technology, Neotel is about it's people, it's only as GOOD as it's people - if the people care, Neotel can be the difference.

I've been with them through the good and the bad (duration of my contract) and I've seen it work GREAT and I've seen it SUCK - let's see if we can get it GREAT again - not only for ME but for everyone on MyBB who uses Neotel.
 
Neotel said:
"Yeap, the Neotel rep has buggered off too!
I think he has seen the light and realised that it is a lost cause."

Sorry for you guys, but I'm not going anywhwere for awhile... and I wont be taking a shower :sick: either after we get our issues sorted. Please PM me if you would like to chat about something *covers head as he waits for a deluge of PM's* :D
Click to expand...

Please can you clarify some of the issues, in an open and honest way, that would be much appreciated.

I live in Broadacres, Sandton. My connection is either hitting close to 3mbit or chilling out at 512k. Seems to be very inconsistent.

I don't want to pay this sort of cash for a 512k connection.
 
gdiza said:
FYI Guys,

1stly; It seems the Neotel rep (the one we got to know and 'sorta' love) has buggered off and has been replaced by someone new.

Welcome boet.

2ndly; I received a contact number from another MyBB member last night of a lady at Neotel who helped him cancel his account (didn't pay anything)

I did plan to phone her this morning and start things, but with the 'new' Neotel rep bouncing around the forums I've decided to put that on hold and see what he can bring to the party.

I've said it before and I'll say it again, Neotel is not about it's technology, Neotel is about it's people, it's only as GOOD as it's people - if the people care, Neotel can be the difference.

I've been with them through the good and the bad (duration of my contract) and I've seen it work GREAT and I've seen it SUCK - let's see if we can get it GREAT again - not only for ME but for everyone on MyBB who uses Neotel.
Click to expand...

Who is this new rep :confused:
 
Well then he should sort out all the peeps problems in public, non of this "PM me" crap ..... I'm sorry, but it's been too long to cut any slack and deal with these issues 'privately' :mad:
 
Mephisto_Helix said:
Well then he should sort out all the peeps problems in public, non of this "PM me" crap ..... I'm sorry, but it's been too long to cut any slack and deal with these issues 'privately' :mad:
Click to expand...

MH, take a deep breath, that's why I have threads for my issues, I post ALL information in them, this way, when I take it further, I have proof for all to see.

:cool:

The rest should do the same.
 
Neotel said:
"Yeap, the Neotel rep has buggered off too!
I think he has seen the light and realised that it is a lost cause."

Sorry for you guys, but I'm not going anywhwere for awhile... and I wont be taking a shower :sick: either after we get our issues sorted. Please PM me if you would like to chat about something *covers head as he waits for a deluge of PM's* :D
Click to expand...

Is this the new guy? Or just another JOKER?
 
Why is that whenever someone talks lawyers, small claims courts, ICASA then Neotel rep pops his head here.
@Neorep - I think that your smug response is disgusting and pathetic - just like your company you are full of BS!!
You should have the decency on this public forum to explain WHEN (exact date) this will be sorted out, I for one will not waste my time to send you a PM!!
 
nk1 said:
Why is that whenever someone talks lawyers, small claims courts, ICASA then Neotel rep pops his head here.
@Neorep - I think that your smug response is disgusting and pathetic - just like your company you are full of BS!!
You should have the decency on this public forum to explain WHEN (exact date) this will be sorted out, I for one will not waste my time to send you a PM!!
Click to expand...

So he is just another JOKER in the pack, just Orange in color. :D
 
nk1 said:
Why is that whenever someone talks lawyers, small claims courts, ICASA then Neotel rep pops his head here.
@Neorep - I think that your smug response is disgusting and pathetic - just like your company you are full of BS!!
You should have the decency on this public forum to explain WHEN (exact date) this will be sorted out, I for one will not waste my time to send you a PM!!
Click to expand...

Exactly +1 !
 
lol?

I just got a PM from him. Isn't as formal as the other rep, but at least he knows what he is on about ^_^
 
Hi,

I'm in Parow CPT and we also experiencing random line drops with up/down line speeds.

Tried the Neoping software (keep alive software for dial up) by "Keeper" but it doesn't help. Anybody know how to check which tower you connect to?

Have noticed how sensitive the device is. I've been able to improve my RSSI from 85 to 65:eek: just by moving the device around the house to find the best location. I've already bought the Poynting Yagi antenna, just need to install and test but I'm expecting good results considering my previous results indoors.

Note: 1) keep the device away from walls 2) the higher you go the better(achieved 65 by going upstairs)

Just trying to make the best of the device as i can't afford to cancel.

Notel support is up to ****:mad:
 
freemilo said:
Note: 1) keep the device away from walls 2) the higher you go the better(achieved 65 by going upstairs)

Just trying to make the best of the device as i can't afford to cancel.

Notel support is up to ****:mad:
Click to expand...

Neotel support is up to **** :mad: I agree - if you call them, describe your problems, especially, if you know computers, then their answer is "i don't know" but if you don't know anything about computers - they send you on a complete circle and eventually, you just accept the problem is your side - they blame everything from your anti virus to your firewall - seriously, they don't need people in tech support, because they know F'all - the ones that do are honest and basically tell you 'they can't help you, wait for the technical department' and that is just the worst part.
 
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