We also used them, our stuff got here, but it was rambled through lots of stuff was damaged and the insurance only covers loss - and we took the Premium insurance.
My GPU in my PC case was nearly broken out of its slot - I took steps to secure it, but when they "inspected" our goods they didn't bother to put the supports in the right places.
A wooden jewelry box that we shipped along looked like it got stepped on.
My toolbox had so many tools removed that I ended up needing a new one.
Insurance says they can't know what it looked like before, so they are sorry to hear.
Basically, anything that could something else, like a box, pc case or toolbox, got wrecked and searched. The other boxes that contained only items, was all fine - including some semi-precious plates and stuff.
Yes, we shipped weird stuff, yes we would do it differently next time. If I had known how much cheaper a lot of these thing were on this side, I would've rather shipped my motorbike and bought new stuff here.