@signates
The TLS website also doesn't know what a UK Ancestry visa is. I selected UK Ancestry on the visa4uk website and filled in the form. When I tried to fill in the form on the TLS side, I saw that they had no UK Ancestry visa option.
Of course they don't have a phone number so you can't contact them. I emailed them, and the first time they responded clearly indicating that they had not bothered to read and understand my question. Eventually, I got them to understand what the problem was, and they said that I must select another visa type on their website, and they would correct it when I got there for my appointment.
So, that is what they did. My visa type on the TLS website now says other non-settlement.
On the plus side, my experience at their centre in Joburg was good. I was in and out in 20 minutes.
The TLS website also doesn't know what a UK Ancestry visa is. I selected UK Ancestry on the visa4uk website and filled in the form. When I tried to fill in the form on the TLS side, I saw that they had no UK Ancestry visa option.
Of course they don't have a phone number so you can't contact them. I emailed them, and the first time they responded clearly indicating that they had not bothered to read and understand my question. Eventually, I got them to understand what the problem was, and they said that I must select another visa type on their website, and they would correct it when I got there for my appointment.
So, that is what they did. My visa type on the TLS website now says other non-settlement.
On the plus side, my experience at their centre in Joburg was good. I was in and out in 20 minutes.



