Ideally Telkom would provide a platform for us to select this for our lines ourselves. But that is the sort of (very rational) wishful thinking which we wouldn't be wise to hold our hopes up for in Telkom's case.
Right now, your only option is to contact Telkom's support and request that they apply the change. It must be a lot of admin for them to keep changing this for everyone, so who knows how much longer they'll be willing to do it for, especially considering the fact that every few months the ASSIA seems to take over those changes again regardless ^_^ I too had my line switch to Interleave a year ago, had it corrected, only to find that we're seeing the same frustrating episode now recurring
Right now, your only option is to contact Telkom's support and request that they apply the change. It must be a lot of admin for them to keep changing this for everyone, so who knows how much longer they'll be willing to do it for, especially considering the fact that every few months the ASSIA seems to take over those changes again regardless ^_^ I too had my line switch to Interleave a year ago, had it corrected, only to find that we're seeing the same frustrating episode now recurring




