intermittent 2mb speeds

[justplain]

I've got a 2mb line with Telkom and a 2mb uncapped premium account with MWEB. It has been very reliable and pretty much maxed out when downloading.
Speed tests would generated 1.6-1.8mb results, but in the last 3 or so weeks my speed seems to randomly reduce by half maxing out at 0.7-0.8mb, then going back to full speed a few hours later.
I'm not throttled by mweb, I've checked and had it confirmed, and I've tried my Afrihost account and get the same results - so the problem is not apparently ISP related.
Has any one else had this problem? it looks like Telkom have almost throttled my line, but I cant see that being the case...or can it?
I wonder if the intermittent speeds are a result of their speed upgrades?
I keep an eye out once my line is upgraded from 2-4mb.
Location - Sea Point Cape Town.

 

[MWEBHelp]

I've got a 2mb line with Telkom and a 2mb uncapped premium account with MWEB. It has been very reliable and pretty much maxed out when downloading.
Speed tests would generated 1.6-1.8mb results, but in the last 3 or so weeks my speed seems to randomly reduce by half maxing out at 0.7-0.8mb, then going back to full speed a few hours later.
I'm not throttled by mweb, I've checked and had it confirmed, and I've tried my Afrihost account and get the same results - so the problem is not apparently ISP related.
Has any one else had this problem? it looks like Telkom have almost throttled my line, but I cant see that being the case...or can it?
I wonder if the intermittent speeds are a result of their speed upgrades?
I keep an eye out once my line is upgraded from 2-4mb.
Location - Sea Point Cape Town.

HI justplain, I have checked your account now and from what I can see is that your account looks good on our side.

When you see that your speed is slow I suggest that you setup the router with Telkoms guest details and do a speed test on www.saix.net so that we have a comparison.

If the speeds a re the same then it would point to the line itself giving some trouble.

Telkom username: guest@telkomadsl
Password : guest

 

[Electric]

I doubt it is Telkom throttling as you would have been throttled by MWEB via the data portion.
Telkom wouldn't throttle the line itself.

 

[pcdoc]

HI justplain, I have checked your account now and from what I can see is that your account looks good on our side.

When you see that your speed is slow I suggest that you setup the router with Telkoms guest details and do a speed test on www.saix.net so that we have a comparison.

If the speeds a re the same then it would point to the line itself giving some trouble.

Telkom username: guest@telkomadsl
Password : guest

Good suggestion from Mweb guy. Telkom blames Mweb or Mweb blames Telkom, so using a guest account is a good way to test your line speed. Also how old is your modem as this can also cause problems if there are blown capacitors on the ADSL Modem.

 

[justplain]

Yes as mentioned I have the same reduced speed when using my Afrihost account.
I'll give the Telkom one a try to, thanks