iOS 11 charging issue

[mercurial]

So my wife's iPhone 5s decided to stop charging after the latest update. Tried charging it on the laptop but it won't even get recognised in Windows. It says the following:



Any ideas? I'm googling as well.

Thank you in advance!

 

[SauRoNZA]

I’m going to guess you just had unfortunate timing and the battery is in fact kaput.

 

[mercurial]

Doubt it. I see many similar issues on the web which was solved by changing windows settings. I just checked and it is charging very slowly on the pc even though it says it is not detected.

 

[Adenoid Hynkel]

I’m going to guess you just had unfortunate timing and the battery is in fact kaput.

Won’t windows still recognize the device though?

 

[mercurial]

Won’t windows still recognize the device though?

Exactly...

 

[Adenoid Hynkel]

Won’t windows still recognize the device though?

@OP have you reset the device or reinstalled t after the update?

 

[mercurial]

@OP have you reset the device or reinstalled t after the update?

I don't want to do any reset yet after I've had a chance to do a backup.

 

[Adenoid Hynkel]

I don't want to do any reset yet after I've had a chance to do a backup.

You could backup to iCloud?

 

[minkukel]

Mine have to be unlock before plugging it into windows to be recognized

 

[SauRoNZA]

Won’t windows still recognize the device though?

Only if it manages to boot.

 

[SauRoNZA]

Doubt it. I see many similar issues on the web which was solved by changing windows settings. I just checked and it is charging very slowly on the pc even though it says it is not detected.

Well then charge it overnight on a wall socket before attempting to plug it into windows.

 

[mercurial]

You could backup to iCloud?

I just did this Thank goodness for iCloud. It'll take a while but I don't care. As long as the data is saved. Thanks!

Well then charge it overnight on a wall socket before attempting to plug it into windows.

Doesn't work with plug but charging very slowly on the pc. All good. It's up to 76% now.

 

[SauRoNZA]

I just did this Thank goodness for iCloud. It'll take a while but I don't care. As long as the data is saved. Thanks! Doesn't work with plug but charging very slowly on the pc. All good. It's up to 76% now.

All the more reason I think your battery is dead then.

Would love to see what Battery Life says.

Battery Life by Victor Robinsonhttps://itunes.apple.com/za/app/battery-life/id1274973053?mt=8

 

[mercurial]

Well, this is weird. There was nothing wrong with the cable, as I used it to charge another iPhone. She then found her other cable, used that and suddenly the phone charges only on that cable :wtf:

Anyway, all good for now.

 

[Adenoid Hynkel]

Well, this is weird. There was nothing wrong with the cable, as I used it to charge another iPhone. She then found her other cable, used that and suddenly the phone charges only on that cable :wtf:

Anyway, all good for now.

Is it a 3rd party cable? I’ve noticed that some 3rd party cables don’t play nice with my 7 plus but work fine on my wife’s 6s.

Glad it’s sorted though

 

[mercurial]

Is it a 3rd party cable? I’ve noticed that some 3rd party cables don’t play nice with my 7 plus but work fine on my wife’s 6s.

Glad it’s sorted though

Thanks. Indeed. Weird thing is that the 3rd party cable still charges the iPad Air 2 on the latest update...