Have you tried turning your head instead of the phone...
Or switching it off and on again?
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Question of the Day: Are you keeping your Prime subscription?
iOS 17 Features and rumours
- Thread starter Dave
- Start date
Or switching it off and on again?
Dave
Honorary Master
OnlyOneKenobi
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Okay, found the answer. When you have the feature enabled for "Face ID with a mask" then for some reason you cannot unlock your iPhone in landscape orientation. I still had it on.
Are you now able to unlock your 12 Pro in landscape orientation? Lots of sources claiming it is only 13 and up…definitely not working on my 12 Pro
Dave
Honorary Master
Were any of those sources Apple?
Use Face ID on your iPhone or iPad Pro – Apple Support (UK)
Face ID lets you securely unlock your iPhone or iPad, authenticate purchases, sign in to apps and more – all with just a glance.
On iPad or iPhone 12 or later, you can hold your device in either portrait or landscape orientation. If it's in landscape orientation, make sure that your finger isn't covering the TrueDepth camera. Then glance at the screen.
If you're wearing a face mask that covers your mouth and nose, you'll be asked to enter your passcode after swiping up.
OnlyOneKenobi
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Actually, no, it still doesn't work in landscape. Troubleshooting steps say to reset Face ID and then scan your face again but I don't find it important enough to do it anytime soon.
Yes...this one for example: (check point 5)
https://support.apple.com/en-mz/HT208114
Strange, because the one you mention is also from Apple