3Gee
Expert Member
- Joined
- Jul 16, 2005
- Messages
- 3,044
Went yesterday and no technicians on Saturdays to do the assessment so I was told to come back Tuesday. I'm told the process will be as follows:
Assessment - takes 2hrs
If they find fault they will issue a swap out note provided no water damage is found etc etc
I'll have to then find an MTN store that has stock to issue the swap out
The above applies to devices that are inside of 6months old, if outside of 6months you get a refurbed unit.
Where exactly did you go to, within 6 months they replace your unit with a brand new phone?