Is AbsoluteHosting down?

Are you guys targeted by baddies or something on the regular, or is it just teething pains when you guys upgrade or new tech, etc?
 
So in this situation, I have learnt a few key valuable lessons:

1. Wordpress Backup's should be offsite or Google drive / One Drive and easily available to download.
2. Domains should be hosted at different ISP - To make quick DNS changes like changing A records, etc.
2. VPS should be on different host.
3. With downtime issues, quickly setup a trial VPS with like Vultr or Digital ocean and restore your wordpress site on these services until all issues are resolved. This can be done in like 30 minutes.
4. Change the A records when all services are restored at host!

You lose some revenue to avoid many hours of revenue loss.
 
My VPS services are up and running again.

I would recommend that everyone affected should think about redundancy.

If your business cannot survive a 24 hour outage you need to look at co-location and/or DR. I have spread my VPS requirements across a two providers, so if one fail, I can restore my offsite backups to another provider and continue there (this is worst case for me). But in my case my services can survive a 24 hour outage so I have decent time to wait out the outage.

If your service is time critical you can also look at running redundant VPS services and even load balancing to ensure your service can fall-back if one provider goes offline.

This is all easy in theory but very complicated and some options is very expensive in practice.

I was once a victim of two data loss disasters; The Mweb disaster (every single service was wiped on their install base due to coding error), and part of another provider (not AH or Mweb) where a hacking attempt wiped all the VMs of the hosts. Those instance made met think a little harder on what I can do to protect myself from disasters.

It is simply a matter of time for a disaster to strike your online services. Outages are easy, the bitter ones are data loss.

TIP for those on a very tight budget: You can combine services like RadminVPN (free point to point vpn service) and Duplicati (free open source backup service) to get offsite backups to your own pc at home or at the office. This way you can restore your backups anywhere. You can also backup to any online service like Google Drive or any FTP server. If you would rather have less responsibility places like https://www.redstor.com/ is local South African companies that does VPS backups independent from the providers.

Edit: I also use a extremely stable DNS provider that does only one thing: NS servers, called ClouDNS.net, they provide anycast DNS services with POPs in SA, so this give me easy control over DNS if I need to reroute to a new IP or service provider, I cal also control the TTL down to 1 minute, very important if you want to 'switch' to an different IP.

Good luck all!
 
Gents... my VPS is still down!

Can you share on a progress status on how many VPS services are left to restore???
 
7.5hrs in VPS still down, no client area access, this clearly isn't a router or a PSU.
I'm not sure why updates aren't being shared though? Clear comms would result in the right decisions being made at 10:30am, not still being in the dark at 5:17pm.
 
We have 6 VPSes with Absolute Hosting, 5 are still down at the moment, 1 came up a few hours ago. Definitely not a network problem because the VPS that did come up had an notification that it had been unexpectedly shutdown.

All I can say is thank **** this didn't happen on a week day otherwise we would be screwed.
 
mine are still down. any feedback please?
perhaps an ETA or something. please........
 
Had our VPS up for a few hours, it's down again. Could we get some more information about what's happening so give some update to our clients?

@Jade @ Absolute Hosting
 
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