Datura
Captain Faptastic
Thanks for the update.Hi,
We apologize for the delay in resolving this outage and we are still working to resolve it as fast as possible.
Thanks for the update.Hi,
We apologize for the delay in resolving this outage and we are still working to resolve it as fast as possible.
Hi, one of my VM's, has not been able to communicate with the VPS since your outage. A ticket was logged the evening of Thursday and Friday morning received a response saying it has been blocked on your network. A reply was sent straight away, and this is still an issue. I have been doing the same tasks on the host to and from that IP since the service was purchased must be close to 6 months now, and now all of a sudden it has been marked as 'dangerous'. Please can someone look and resolve that ticket ASAP as I cannot function without that service, and if it cannot be resolved by end of day, I will need to look at my moving my business elsewhere as it has now been 2 full days of issues.Apologies for the delays in responding, we have managed to resolve the issues after replacing a failed switch, along with other issues after the replacement arrived.
We’ll continue to monitor and thank you for your patience.
PM sentPlease PM me the IP that you are connecting from.
Based on the info sent through to us within the ticket from our reseller, the affected IP participated in a ddos attack aimed at our network / another vps server which was running a gaming server on it and this is against our AUP.
Exactly the same boat that we are in. How can they not even have proper communication channels on updates for being down if it is on the weekendThis is insane. The downtime through Absolute Hosting is just unacceptable. All my databases and services are inaccessible. Getting called by clients as to why their system is down while they are trying to open up shop in the morning!
Outages do happen but the lack of communication after being down for almost an hour is just horrible. It says they're undergoing maintenance on their site (which is also down now) if that is the case how can you perform maintenance without telling your customers first?
Some of our businesses depend on these servers we can't be left in the dark like this it puts us in a bad spot with our clients.
@Jade @ Absolute Hosting?
yay,The AH WhatsApp channel does show the following:
We are investing outage - all engineers are on site
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Can you provide some info as to what's caused this issue?All engineers are onsite. Current ETA 1 hour.