Is Afrihost currently down?

Three hours since last update on the AH network status - can we get an update please.
Keeping quiet in these times is the worst thing a provider can do.

Gian told me "Ek se kleintjie, our network is fine. It is Openserve that has more kuk than the Durban beachfront right now. Give us a few hours as I am screaming at all the Openserve and our techs nonstop".
 
Three hours since last update on the AH network status - can we get an update please.
Keeping quiet in these times is the worst thing a provider can do.

Don't bother people who are in a flow state - because that will make the fix/reconfigs take longer! Don't you know this?!
 
Does Afrihost even know what the problem is? Why won’t they say what the problem is?
 
Don't bother people who are in a flow state - because that will make the fix/reconfigs take longer! Don't you know this?!
Thats nonsense - the people dealing with the business communication side are not the same people digging around in router config files.
And all businesses should have DR and BCM policies and processes in place to deal with comms while the techies deal with the issue.
 
i received a whatsapp notice from AH apologising about the OS issue at 11.30
 
Does Afrihost even know what the problem is? Why won’t they say what the problem is?

South AfricaHigh Impact • Openserve Outage | All Regions

UPDATE • 09:29 • 22 May 2024
Afrihost Engineers continue to work on the ongoing intermittent to no connectivity issues for some Afrihost clients on the Openserve Network. We apologize for any inconvenience that this may be causing.
 
Also received a Whatsapp apologising for the intermittent service... That does not help me much since it's not intermittent... It's non-existant since 16:00 yesterday.
 
So if not resolved by tonight I'm going to have spend a few hundred rand on another ISP :(
Nee man. Where is the redundancy.
 
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