Is Telkom confused?

Actually I can sum up everything the telcon spindoctors tells you with a single hand gesture

/me slowly extends middle finger with a ribbon tied to it (It's a customer centric gesture after all)

See. Exactly the same thing. And it didnt even cost anything
 
I'm paying the last teklom bill today.

After that, I want NOTHING to do with this company. They've lost another customer.

Well done, Telkom. I must commend you on your efforts in alienating and losing customers by the dozens. Excellently done.

Better for my heart, sanity and wallet NOT to have any more dealings with this incompetent company.

Regards

TU
 
Lets ask The Competition Commission

The only way really to prove or disprove this Telkom Statement is to contact The Competitions Commission and ask them?
One rather large problem may be to actually show evidence of a comparable ADSL price from another ADSL provider in SA of which there is none.

RPM. What you say?

If the C C says no, it would only concrete our case more with ICASA and show to the panel that Telkom was merely spin doctoring as usual.
 
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Surely the competition commission is there to deal with issues like price fixing. When you're a monopoly you are technically engaged in price fixing, but that applies to any price you set, low or high.

Monopolies have no reason to provide customer service or to even pay any attention to their customers. This also applies to companies which have held a dominant market position for a long period.
 
Hi BTTB

Mail sent! I will give feedback as soon as I receive a reply.

Regards,

RPM
 
Maybe Telkom wasn't confused?

rpm said:
Hi BTTB

Mail sent! I will give feedback as soon as I receive a reply.

Regards,

RPM
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Word of caution?

If we decide to follow this route, I would suggest that we get legal advice first.
By going to the CC it may make the ICASA Application "stale" or delay it further?
For all we know the Telkom employee may have looked a bit green on the outside by his seemingly unknowing remark, but his green is making us look at another pasture which may or may not be greener. If you know what I mean.
Just got this eerie feeling? I may be wrong?

Anyway. By asking the CC, wouldn't do any damage. It is only a query at this stage.
 
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BTTB said:
Word of caution?

If we decide to follow this route, I would suggest that we get legal advice first.
By going to the CC it may make the ICASA Application "stale" or delay it further?
For all we know the Telkom employee may have looked a bit green on the outside by his seemingly unknowing remark, but his green is making us look at another pasture which may or may not be greener. If you know what I mean.
Just got this eerie feeling? I may be wrong?

Anyway. By asking the CC, wouldn't do any damage. It is only a query at this stage.
Click to expand...

The Competition Commission are already investigating Telkom with respect to ADSL. There are actions already underway at the CC, regarding Telkom and ADSL. Keith Weeks at the CC may be interested to hear from more people.

At any rate, what Telkom are doing is known by the legal fraternity as "forum shopping" - i.e. they are trying to move things into the forum where they expect to be the most successful, or they try to move things from one forum to another in order to create delays.
 
Forum Shopping

geoffr said:
The Competition Commission are already investigating Telkom with respect to ADSL. There are actions already underway at the CC, regarding Telkom and ADSL. Keith Weeks at the CC may be interested to hear from more people.

At any rate, what Telkom are doing is known by the legal fraternity as "forum shopping" - i.e. they are trying to move things into the forum where they expect to be the most successful, or they try to move things from one forum to another in order to create delays.
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Interesting.
Thank you.

This was my suspicion, but you summed it up nicely. :)
 
Since they delaying so much may as well make the charge/penalty include each day since the original complaint was lodged. After all they like draggin things out, now they can pay for draggin it.
 
The competition act of 1998 is interesting.
Particularly Chapter 2 Part B Sections 6 to 9.
An Extract from one of the sections :

8. Abuse of dominance prohibited
It is prohibited for a dominant firm to -
(a) charge an excessive price to the detriment of consumers;
(b) refuse to give a competitor access to an essential facility when it is economically feasible to do so;
(c) engage in an exclusionary act, other than an act listed in paragraph (d), if the anti-competitive effect of that act outweighs its technological, efficiency or other pro-competitive gain; or
 
the question of overlapping of jurisdiction between ICASA and the CC is an interesting one and very relevant going forward

afaik the current CC complaint against telkom is stalled due to telkom challenging the CC's jurisdiction. now bear in mind that there is a competition commission which initially hears the matter and then makes a recomendation to the competition tribunal which has the power to make a final finding

in the current matter various VANS/ISPs approached the competition commission to complain re uncompetitive practices, with particular reference to telkom competing vertically against the ISPs thru telkominternet when all the ISPs still have to go thru daddy telkom

imho this is as close to a slam dunk case as you can get and the CC agreed - saying there was clear evidence of uncompetitive conduct and recommending that the Tribunal impose the maximum possible fine..being 10% of turnover (ie. a sum somewhere north of R3 billion)

@ which stage telkom took the matter to the high court fighting the jurisdictional point. given the size of the teeth which the CC has bared in its direction it is not surprising that telkom prefers the proven track record of toothlessness which ICASA brings to the party

without knowing too much about the actual case it is further interesting to note that this kind of issue was foreseen by the CC and ICASA and they entered into a memorandum of agreement as to how they would jointly handle the regulation of competition matters within the telecomms sector

the issue is important going forward as the Electronic Communications Act makes ction by the competition authorities under the competition act subject to the ECA...i.e. where there is a conflict then the ECA will trump the competition act

the CC has complained bitterly about this all the way thru the drafting of the ECA and earlier this month they called for the ECA to be amended

@ the end of the day telkom are extremely well-resourced in legal and regulatory matters - show them a loophole and they will show you how to drive a pantechnikon through it
 
ic said:
I was under the delusion that that had been resolved last year...so basically guavamint decided to keep the 'jurisdiction loophole' & carry it over from the defunt legislation that enforces Telkodemonopolies' monopoly :(.
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there is talk of the two bodies getting together to co-operate, not that it seemed to help that much last time...:rolleyes:
 
heh hows this for a solution. fine telkom 100 mill for ever week that they continue in their nefarious ways. then about six months in we lower the fine to 50 mill but make it per day, that way we can say we lowered the fine the same way they lowered adsl pricing last november. the fact that they paying more doesnt mean we didnt lower the fine lol.
 
ic said:
Maybe it's just me, but do you also get the feeling that !CASA needs a team of lawyers if it hopes to effectively regulate Telkodemonopolies or the telecoms market when it eventually is opened to competition?

Admittedly [last year] I didn't really understand this whole jurisdiction issue between CC & !CASA, but it's all too obvious to me now - that once the ECA is in effect [and perhaps amended at some point in the future - to close such loopholes] !CASA should refer competition related complaints to the CC - or it should lodge a complaint with the CC on behalf of the complainant, and then work together with the CC to reach some sort of resolution...

It would also be nice if the whole !CASA process could be streamlined to ensure fast resolutions //me day-dreaming again...:rolleyes:
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lol @ !CASA
 
haha rofl @ friedpiggy. btw with Telkom moving to ngn, surely their prices should go down, after all it would mean they use the same network for all services. Not that thats the way they would want us to see it.
 
krycor said:
haha rofl @ friedpiggy. btw with Telkom moving to ngn, surely their prices should go down, after all it would mean they use the same network for all services. Not that thats the way they would want us to see it.
Click to expand...

<sarcasm>If prices go down how can Telkom ever afford to pay back their expenses in building the NGN?</sarcasm>
 
prices wont go down. they will go up. remember that poor old telkom will have to recoup their costs. and if they lower prices it will mean that they wont be able to make a profit heck they might not even be able to break eve. I mean what will happen if papi dont get his 10 mill bonus next year.
 
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